ASE-Certified Auto Technician

Overview

Big O Automotive Technicians diagnose, recommend and perform automotive repairs in an accurate and timely manner in accordance with all company programs, policies, and procedures. Technicians are titled based on ASE or equivalent certification:

• Automotive Technician A – 4 or More ASE Certifications
• Automotive Technician B – 1-3 ASE Certifications
• Automotive Technician C – No ASE Certifications

MFA Petroleum Company is an Equal Opportunity/Drug‑Free Employer.

• Perform all brake, front end, and alignment maintenance as well as mechanical work following company programs, policies, and procedures.
• Properly diagnose and repair all customers’ vehicles and perform quality control of all shop functions.
• Train and coach other employees in accordance with company programs, policies, and procedures.
• Maintain orderly flow of customer service assignments to ensure productivity.
• Extend Big O’s Extra Care Services to all customers.
• Attend weekly store meetings to review safety issues, store policies, procedures, and product information changes as required.
• Work with store management to ensure successful accomplishment of budgeted service‑related quotas.
• Ensure that all necessary information for completed work is given to counter personnel for inclusion in final invoicing.
• Utilize the company outside purchase program to ensure maximum profitability.
• Complete daily Today’s Class Technician and other required training on time.
• Ensure consistent execution of the vehicle inspection program.
• Achieve established service, sales, and productivity goals.
• Assist in organizing, documenting, and processing all adjustments and core credits.
• Perform other duties as assigned.

• 18 years of age or older.
• Minimum of two years of experience as a lube/tire/service technician.
• Current Motor Vehicle Inspection License (for Missouri based stores).
• Ability to learn new concepts and use technical materials.
• Proficient in operating a computer and other office productivity machinery.
• Safe operation of automatic and manual transmission vehicles.
• Effective communication with customers.
• Comfortable working with hazardous materials.
• Ability to work in outdoor weather conditions.
• Compliance with Personal Protection Equipment (PPE) regulations.
• Vision, hearing, speech, and ability to detect odors.
• Capacity to lift and move up to 75 pounds.
• Valid driver’s license.
• Availability to work holidays, weekends, and after regular business hours as needed.
• Fluency in English (speaking, reading, writing, understanding).
• Successful completion of pre‑employment screenings.
• Legal authorization to work in the United States of America.

• High school diploma or GED equivalent.
• Two or more years of experience in an automotive shop environment.
• Ase certifications.
• Ability to work both independently and in a team environment.
• Ability to work at a fast pace.
• Strong verbal communication skills.
• Sales abilities.
• Ability to prioritize and plan work activities efficiently.
• Management of multiple tasks and projects.
• Attention to detail and accuracy.

Our benefits include competitive wages, paid time off and company holidays, profit‑sharing and performance incentives, a 401(k) plan with company match, and health benefits covering medical, dental, vision, life insurance, and short‑ and long‑term disability.

We support continuous learning and career advancement from entry‑level employees to senior leaders. Opportunities exist for internal advancement, professional development, on‑the‑job training, and educational expense assistance aligned with employment.