Director - Compensation Administrator, Digital Sales

Company Description

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

Job Description

The Global Digital Sales team is a new team responsible for building out a digital response and sales coverage engine supporting multiple digital sales centers, enabling Visa to accelerate growth, leveraging continuous innovation with an optimized sales model while building deeper relationships with our customers. We are seeking a detail-oriented and strategically minded individual to oversee Digital Sales Compensation Operations to support our growing organization.

This role serves as a strategic enabler of Digital Sales growth, responsible for architecting and optimizing global sales incentive programs that align with business priorities and drive performance. The ideal candidate will bring a blend of analytical rigor, strategic thinking, and operational excellence to ensure governance, and deliver insights that shape go-to-market effectiveness.

Performance Management & Executive Reporting

• Oversee monthly and quarterly performance management processes, including attainment tracking and payout readiness.
• Deliver executive-level reporting and insights on sales performance, plan effectiveness, cost of sales, and incentive ROI.
• Translate performance data into recommendations for leadership decisions.
• Sales Incentives & Contests
• Define the strategy and governance for sales contests and short-term incentives.
• Ensure contests support strategic priorities, are financially sound, and comply with internal policies.
• Review and approve contest structures, budgets, and outcomes.

Financial Partnership & Controls

• Serve as the primary liaison with Finance on compensation expense, accruals, forecasting, and reconciliation.
• Ensure accurate reconciliation of quotas, targets, payouts, and financial reporting.
• Establish internal controls and audit-ready processes for compensation administration.

Organizational Leadership & Scale

• Build, lead, and develop the sales compensation team as the business scales.
• Define operating models, processes, and systems to support growth and complexity.
• Drive automation and system improvements (e.g., compensation platforms, reporting tools).

Cross-Functional Leadership

• Partner with HR on role design, job architecture, and incentive alignment.
• Collaborate with Legal and Compliance as needed to ensure programs meet regulatory and contractual requirements.
• Influence senior stakeholders without direct authority.

Key Responsibilities:

Strategic Leadership & Ownership:

• Own the global Digital Sales compensation strategy and roadmap, ensuring alignment with digital sales growth objectives and go-to-market strategy.
• Act as the executive-level advisor to Sales Leadership on compensation design, quota setting, and performance incentives.
• Evaluate external market trends and internal performance data to evolve compensation programs over time.
• Lead compensation governance, including approval frameworks, change management, and executive sign-off processes.
• Ensure all plans are compliant with corporate policies, legal standards, and local regulations across markets, and maintain robust documentation and governance frameworks for approvals, exceptions, and audits.

Plan Design, Target Setting & Quota Governance

• Lead the end-to-end design and annual refresh of sales compensation plans across roles and segments.
• Partner with Sales, Finance, and Digital Sales Leadership to establish quota methodologies and target-setting frameworks.
• Ensure consistency, equity, and scalability in quota and target allocation.
  Approve exceptions and oversee change control for quotas and compensation plans.
• Launch, manage, and govern Digital…