Rent Assessment Officer

What we do

As a Tier 1 provider under the National Regulatory System for Community Housing, SGCH offers subsidised rental housing for people on low to moderate incomes. We are a not for profit organisation that receives income from rent and reinvests it to deliver maintenance services and increase the supply of social and affordable housing. We balance business acumen with a social heart, strive for operational excellence and foster continuous learning and growth.

We embody our ETHIC values and nurture a culture of kindness, respect, and teamwork to drive our mission to provide sustainable, safe, and affordable housing for all.

SGCH is an Equal Opportunity employer. Diversity makes us stronger and we want an organisation that reflects the communities we serve.

• 35 hour working week - Fixed- term, full time contract to June 2026
• Work with an experienced and collaborative team
• Career development and growth opportunities
• Enjoy non-for-profit salary packaging up to $15,900 per year of your salary tax free plus an additional $2,500 for meals, entertainment and accommodation
• Access Health and Wellbeing programs including Employee Assistance Program - free confidential support for your family
• Great office locations, close to public transport

We have an exciting opportunity for a Rent Assessment Officer to join the Income Management Team on a contract, full‑time basis to end of June 2026. Reporting to the Lead, Income Management, this position will work across our St Leonards and Redfern offices and other SGCH offices as required.

As an SGCH Rent Assessment Officer you will perform administrative and data processing functions associated with the Rent Review process, ensuring decisions on tenant rent levels are made fairly, consistently and in line with policy and procedure. You will also deliver other business‑related support functions across the Income Management team and Customers department, as required.

You will be responsible for daily monitoring and end‑to‑end completion of incoming rent reviews within prescribed time frames and work closely with Income Recovery Officers and Tenancy Managers to ensure rent reviews and payments are in place to support sustaining tenancies. This role has a strong focus on data integrity and reporting on/entering any missing data in an accurate manner. You are expected to respond to team member and tenant enquiries in a timely manner, to provide a positive internal and external customer service experience.

If this sounds like you, please head to our website  to download the full position description for further details on the role and what’s on offer, or contact

To apply for this role, please click ‘Quick Apply’ and submit your CV and cover letter addressing the essential requirements below:

• Experience in a busy and demanding administrative environment
• Experience delivering high quality results within required time frames
• General IT experience including database entry, Microsoft Word and Excel/spreadsheet
• High level of data entry accuracy and efficiency, with high attention to detail
• High level numeracy and analytical skills
• Strong verbal and written communication skills
• Self‑motivated with a learning mindset, with experience working autonomously

The recruitment process may include interviews and other forms of skills and behavioural assessments. The appointment of a suitable candidate will be subject to pre‑employment screening which may include reference checks, a National Police Check, Health Assessment, etc. Applications for this role will be reviewed as received, therefore we encourage you to submit your interest at your earliest.

Please note we may establish a Talent Pool from this process.

Research shows that people from underrepresented groups often hesitate to apply for roles unless they meet every single requirement. If this role excites you but you’re not sure you tick every box, we still encourage you to apply. We value potential, passion and lived experience just as much as formal qualifications. SGCH is committed to creating an inclusive workplace where everyone feels empowered to thrive.