Operations Coordinator

Hybrid | Approximately once per month on-site (as business needs dictate)

The Operations Coordinator supports the planning and execution of household goods and logistics move opportunities for corporate relocation clients. This role works closely with Uni Group agents, clients, and internal teams to evaluate move requests, ensure policy alignment, and support smooth service execution. This position is well-suited for someone who is detail-oriented, comfortable working with numbers and systems, and able to make thoughtful decisions in a fast-paced, service-focused environment.

You’ll play an important role in coordinating move opportunities, supporting agent relationships, and helping ensure a positive experience for all parties involved.

• Review and coordinate move opportunities for corporate relocation clients
• Evaluate key details such as origin, destination, timing, shipment size, and agent availability
• Apply client relocation policies to determine next steps, approvals, or required follow-up
• Calculate and validate costs related to move services and ensure accuracy
• Communicate with agents and internal teams to support move planning and execution
• Monitor shipments and assist with resolving service issues or questions as they arise
• Maintain accurate documentation across multiple systems and spreadsheets
• Provide timely, professional customer service and support day-to-day operational needs

• High school diploma or equivalent with 2 to 3 years of related experience, preferably within logistics, coordination, or service-based role
• Strong attention to detail and comfort working with numbers, calculations, and policies
• Ability to manage multiple tasks and make sound decisions with incomplete information
• Solid written communication skills, primarily in an email-based environment
• Customer-focused mindset and ability to work collaboratively with internal and external partners
• Comfort working across multiple systems and handling detailed data entry
• Working knowledge of Excel; reporting or data analysis experience is a plus

• Hybrid role with on-site presence approximately once per month, based on business needs
• Collaborative team environment supporting operations, invoicing, distribution, and customer support

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and paid holidays
• Hybrid work flexibility
• Paid parental and family leave
• Employee assistance and wellness programs

Candidates must be legally authorized to work in the United States on a permanent basis. Uni Group is unable to provide visa sponsorship or employment authorization support now or in the future.

We foster diversity, in part, by imposing a strict policy of non-discrimination. Employment decisions are made without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, age, religion, disability, veteran or military status, genetic information or other status protected by the law.

We value the unique skills and experiences that veterans and separated service members bring to our workforce. While serving our country you have gained skills such as leadership, flexibility, and agility, which will help to make you successful here. We are dedicated to supporting military families and ensuring that we provide a welcoming environment for our country’s heroes. We hope you consider joining the Uni Group family.

Uni Group is committed to the full inclusion of all qualified individuals. As part of this commitment, Uni Group will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact