Benefits Coordinator

Job type:
Full time

Locations: 3131 Camino del Rio N, Ste 650, San Diego, CA 92108

TEAM Risk Management Strategies () is looking for a Benefits Coordinator to join and support our rapidly growing company. This role is responsible for processing benefits enrollments and terminations, serving as the face of TEAM to external stakeholders, and executing other related departmental tasks. The ideal candidate is detail-oriented, a good communicator, customer service-oriented, and has a strong interest in benefits.

This is an individual contributor role reporting directly to the Payroll Tax, AR & Benefits Manager.

• Process benefits enrollments and terminations daily as needed.
• Process 401K deferral changes and upload COBRA reporting on a biweekly basis.
• Work closely with Benefits Specialist and assist with annual projects like Open Enrollment, ACA State filings, HIPAA audit and more.
• Respond to and resolve benefits-related inquiries from clients and employees via phone, email and other channels.
• Provide the best-in-class service experience for corporate clients, employees and other stakeholders.
• Maintain employee data and system information.
• Assist with related department and / or company projects as needed.
• Support the AR & Payroll Tax team with a variety of administrative tasks as needed such as scanning checks, printing, mailing tax forms, etc.

• Accurate and rapid data entry skills.
• Excellent client service skills and professional demeanor.
• High degree of organization and attention to detail.
• Strong oral and written communication skills, particularly the ability to communicate to a wide range of audiences.
• Ability to maintain confidentiality and exercise discretion.
• Strong analytical and problem-solving skills.
• Working knowledge of productivity software such as Microsoft Office (Word, Excel and Outlook) and Google Workspace.

Company-sponsored medical, dental, and vision plan for employees and their dependents, 401(k) participation after 3 months of continuous service, wellness program, learning development program, life insurance, long-term disability coverage, charitable contribution matching, volunteer time off, and employee assistance program. In addition to accrued vacation time and sick time, TEAM recognizes 12 paid federal holidays. For team members based in the San Diego office, we provide daily catered meals, weekly massages, an onsite fitness center, a fully stocked pantry, happy hours, free parking, and much more.

TEAM Risk Management Strategies () is the national leader in the outsourced household employment market. Founded in 2003, we provide payroll, outsourced human resources, and risk management solutions, enabling individuals to choose and effectively manage their own in-home service providers.

Beyond payroll and risk management, we specialize in fanatical customer service and partner with many of the nation’s largest blue-chip banks and financial institutions.

We are a high-performing team pursuing aggressive growth targets. We’re proud of our 93% client NPS, 15% organic revenue CAGR, and 99% revenue retention. We like to win, but we also have fun doing it: we have a close-knit family culture and keep things light with our regular team celebrations, games, and events. TEAM is also recognized as a winner of the San Diego Top Workplace award in 2022 and 2023.

To bring peace of mind and simplicity to household employment

To be the top provider for household employment in the US

• We care deeply. We act with kindness and a deep sense of responsibility towards our clients, our employees, each other, and all.
• We are thoughtful and thorough. We think through unasked questions because we know that the small things matter.
• We see challenges as opportunities. We approach adversity with optimism, and embrace even the toughest obstacles for the growth and wisdom they provide.
• We hold the bar high. We want to be the very best at what we do, we hold ourselves and each other to a high standard, and we will run through walls to achieve our goals.
• We serve with humility. There is no job too small. Great ideas can come from…