Matterport- Senior Technical Business Analyst

Senior Technical Business Analyst – Matterport

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. It is committed to digitizing real estate to improve businesses and lives.

Matterport is leading the digital transformation of the built world. Its spatial computing platform turns buildings into data, making every space more valuable and accessible. Millions of buildings worldwide have been transformed into immersive Matterport digital twins for planning, construction, operations, documentation, appraisal, and marketing.

You will join the Business Services team to work in a middleware layer that connects the Matterport Platform to internal and CoStar Group systems. The focus is managing integrations at scale for financial and sales backend systems, while also optimizing SaaS subscription offerings. You will collaborate with Customer Support, Finance, and engineering teams to ensure seamless onboarding, billing, and overall customer satisfaction.

• Guide the design, implementation, and deployment of new features and services.
• Collaborate with Customer Support to resolve subscription‑related issues and improve customer experience.
• Partner with Finance to streamline billing, invoicing, and revenue recognition for SaaS products.
• Oversee the end‑to‑end lifecycle of SaaS subscriptions, including onboarding, renewals, and cancellations.
• Work with a cross‑functional team of product managers, designers, engineers, and QA, maintaining direct communication channels.
• Advocate for good engineering practices and contribute to a learning culture.
• Generate complete user stories for the development team to work efficiently.
• Respond to and assist with issues raised by internal and external groups.
• Hold regular stakeholder/grooming meetings to keep all parties updated on project progress.
• Document user requirements and business rules for application development.

• Bachelor’s degree from an accredited, not‑for‑profit, in‑person college or university.
• 5+ years of experience as a Product Manager, Owner, or Business Analyst.
• Significant experience designing and delivering features and services in a cloud environment using a modern OOP language and tooling.
• Experience with CRM and ERP systems such as Salesforce and Net Suite.
• Experience defining and working with order‑to‑cash processes.
• Leadership in fast‑paced Agile Scrum environments.
• Strong project‑management skills.
• Experience with technical documentation or product use‑case writing.
• Strong written and verbal communication skills; can communicate with stakeholders, peers, and senior management.
• Ability to identify opportunities for improvement and implement changes as needed.
• Deep experience with agile frameworks such as Scrum, Kanban, or SAFe.

• Exposure to or familiarity with the Microsoft stack (C#, .NET Core, Microsoft business applications).
• Proven track record of working with stakeholders, prioritizing, and building business cases for trade‑off discussions.
• Solid software development experience in a cloud‑based, microservice environment using modern tooling and best practices.
• Experience with SaaS subscription management, billing systems, or customer support platforms.
• Commercial Real Estate knowledge (bonus).

• Generous compensation and performance‑based incentives.
• Comprehensive healthcare coverage: medical, vision, dental, prescription drug; life, legal, and supplementary insurance.
• Virtual and in‑person mental health counseling services.
• Commuter and parking benefits.
• 401(k) retirement plan with matching contributions.
• Employee stock purchase plan.
• Paid time off.
• Tuition reimbursement.
• On‑site fitness center and/or reimbursed fitness center membership; yoga studio, Peloton, personal training, group exercise classes (location dependent).
• Access to Diversity, Equity & Inclusion employee resource groups.
• Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and healthy snacks.

Location:

Irvine, CA.

Schedule:

Monday–Thursday in the office;
Friday remote.

No visa sponsorship available for this position. Candidates must be eligible to work full‑time in the United States.

CoStar Group is an Equal Employment Opportunity Employer and maintains a drug‑free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The company performs pre‑employment substance‑abuse testing.