Sr. Program Manager - Recurring Revenue

A Brief Overview

The Program Manager will reside within the Digital Operations team within Sales Operations. The team is looking for a self-driven, entrepreneurial, and analytical individual to join a new function supporting the digital transformation of Sales Operations. The ideal candidate will be passionate about working on complex business problems, have strong programmatic experience and be able to work independently in an ambiguous and dynamic environment.

In addition, we are looking for proven hands‑on experience conducting research, a hunger to drive significant business outcomes, and an interest to remain deeply engaged in the execution of work.

• Work with Sales Operations Leaders and cross‑functional partners to define and develop strategies for executing on key digital programs and initiatives.
• Lead planning and analysis with internal stakeholders and working groups to usher projects through their entire lifecycle, while building clear roadmaps for program execution.
• Actively participate in the development and refinement of OCM methods, tools, and capabilities; collaborate on the design, development, delivery, and management of communications.
• Represent the perspectives of stakeholders/customers in internal strategy and planning sessions and in discussions with organizational partners.
• Prepare communication materials and progress tracking for multiple audiences, including preparing and delivering presentations to executive leadership and other key organizational stakeholders.
• Participate in the development of organizational change readiness plans for key strategic programs.
• Routine communication with the Sales Operations leadership to discuss project status, any risks to timely completion, and to recommend alternative approaches to ensure project success.
• Build and grow business partnerships at senior levels of the organization, with both IT and business leaders.

• B.A. in a related field or a combination of education, training and experience may be considered in lieu of a degree.
• 8+ years of work experience in program management, management consulting and business or strategic operations.
• Licenses and certifications preferred: PMP, Prosci ADKAR, SAFe, or equivalent certification.
• Strategic thinker with analytical and problem‑solving experience, conducting analyses, identifying insights, and communicating results to inform key business decisions.
• Track record of successfully partnering with cross‑functional teams, driving alignment, effective escalations and achieving results.
• Proven skills in data analysis, project management, relationship management, and change management.
• Excellent written and verbal communication skills demonstrating the ability to communicate effectively with people in both executive management and technical roles as well as customer personnel, as required.
• Strong organizational skills with an ability to adapt to a rapidly changing environment.
• Experience working collaboratively across departments to identify requirements and dependencies.
• Self‑motivated and proactive, able to anticipate problems and take a proactive approach to responsibilities.

The well‑being of WWT employees is essential. We offer the following benefits to all full‑time employees:

• Health, Dental, Vision Care, On‑site Health Centers, Employee Assistance Program, Wellness program.
• Financial Benefits:
  
  Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement.
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement.
• Additional Perks:
  Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program.

Salary:
United States locations – $115,000 – $125,000 annually. The range may differ by geography and may include variable incentive compensation, such as bonuses or commissions.

Equal Opportunity Employer