Transformation Leader: Strategy, Delivery & ROI

• Partner with Product and delivery teams to prioritize execution and delivery of Value-Added Services initiatives, aligned to strategic priorities and outcomes.

• Prioritize the VAS portfolio against platform roadmaps, capacity constraints, and competing enterprise initiatives to maximize value.

• Lead cross-functional discovery and refinement efforts, partnering with Product, Technology, and Operations teams to identify service opportunities, dependencies, and target-state designs.

• Oversee product delivery outcomes, ensuring services progress from concept through delivery in alignment with defined strategy and intended business results.

• Partner with cross-functional teams to resolve strategic dependencies, trade-offs, and alignment issues impacting product outcomes.

• Identify and resolve portfolio-level risks, constraints, and trade-offs, escalating as needed to protect product outcomes.

• Provide clear, concise executive reporting on strategy, progress, risks, and value realization.

• Track and assess outcomes and return on investment (ROI) for deployed services to inform roadmap and investment decisions.

• Continuously evolve VAS product strategy and ways of working, informed by results, feedback, and changing business needs.

Requirements

• 7+ years of Product Management, product development, strategic planning, process management, change delivery, or equivalent demonstrated through one or a combination of work experience, training, military experience, education
• 3+ years of management or leadership experience
• Experience supporting payments transformation initiatives within large, complex organizations.
• Proven ability to manage priorities and dependencies across multiple teams or work streams.
• Experience supporting large-scale transformation or migration programs.
• Familiarity with payment rails and messaging platforms such as ACH, Fed Now, CHIPS, SWIFT, MT-to-MX, and ISO 20022.
• Excellent written and verbal communication skills, including PowerPoint development and executive-ready storytelling.
• Strong organizational and prioritization skills with attention to detail.
• Ability to synthesize complex inputs from diverse stakeholders into clear actions and recommendations.
• Customer-centric, outcome-focused mindset with the ability to work independently, manage ambiguity, and meet delivery commitments.

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Hard Skills

• Product Management
• product development
• strategic planning
• process management
• change delivery
• payments transformation
• large-scale transformation
• migration programs
• payment rails
• messaging platforms

Soft Skills

• leadership
• communication
• organizational skills
• prioritization
• attention to detail
• synthesis of complex inputs
• customer-centric mindset
• outcome-focused mindset
• independence
• managing ambiguity