Product Manager, Enterprise Event Technology

Responsibilities

• Define and execute the roadmap for tools, workflows, and systems within the product that support event and program delivery, real-time data analytics and enterprise visibility
• Translate input from client teams, operations, and leadership into clear product requirements, use cases, and user stories
• Act as the connective tissue between leadership, engineering, and design. Your job is to keep everyone marching toward the same North Star
• Clearly articulate and continuously refine what problem the product solves, who it solves it for, and why anyone will care
• Prioritize enhancements based on business impact, user feedback, and scalability
• Partner with technology and development teams to design and deliver features and integrations aligned to real-world execution needs
• Collaborate with operations and client service leads to ensure tools and processes support high-quality delivery
• Analyze usage, workflow effectiveness, and delivery outcomes to inform continuous improvement
• Advocate for end users by ensuring features are practical, intuitive, and easy to integrate into daily work
• Partner with marketing and sales to define and refine the pricing models, messaging frameworks, and customer education strategies

• 5+ years of product management experience in SaaS, enterprise tech or related field
• Proven success managing all stages of the product lifecycle: from discovery to launch to iteration
• Proven ability to translate complex, cross-functional business needs into scalable product features
• Strong collaboration skills and experience working across operations, client teams, and developer teams
• Excellent communication skills, with the ability to clearly explain priorities, decisions, and trade-offs
• Data-driven mindset with comfort interpreting KPIs, business targets, client data needs, and how to convey data in a way that is accessible and usable for the client
• Ability to operate effectively in a fast-paced, evolving environment where processes are still being defined
• Preferred Experience:
  
  Exposure to workflow tools, project management systems, or event technology platforms
• Experience building or supporting internal tools, dashboards, or reporting frameworks
• Familiarity with tools such as JIRA, Confluence, Figma, or similar platforms
• Interest in process improvement, automation, and scaling operational systems