Revenue Operations Manager

Responsibilities

• Own Salesforce administration, optimization, and ongoing system improvements
• Manage lead routing, territory assignments, workflows, automation, and data governance across sales to account management
• Build and maintain dashboards, reports, and forecasting tools
• Ensure CRM data integrity and process compliance across teams
• Support compensation administration, quota management, and performance tracking
• Evaluate and implement tools that improve go-to-market efficiency
• Analyze revenue performance across customers, verticals, territories, products, and channels
• Identify trends driving growth and recommend areas for additional investment
• Surface underperforming segments and develop data‑driven recommendations for improvement
• Monitor pipeline health, conversion rates, sales velocity, deployment trends, and productivity metrics
• Develop executive‑level reporting and performance reviews for leadership
• Build models and analyses to support strategic planning and resource allocation
• Identify leading indicators of revenue opportunities and operational risks
• Evaluate territory design, capacity planning, and sales productivity
• Analyze customer and location performance to identify high‑value growth opportunities
• Highlight process bottlenecks and scaling constraints
• Support annual planning, headcount planning, quota setting, and forecasting processes
• Provide recommendations that improve revenue growth, operational efficiency, and customer outcomes
• Partner with Sales, Marketing, Customer Success, Operations, and Finance to drive business performance
• Support implementation and measurement of strategic initiatives
• Ensure teams have visibility into performance metrics and business outcomes
• Drive accountability through clear reporting and actionable insights

• 4+ years of experience in Revenue Operations, Sales Operations, Business Operations, or related analytical roles
• Strong Salesforce administration experience, including reporting, dashboards, workflows, automation, and data management
• Advanced Excel and Google Sheets skills
• Experience building executive‑level reporting and performance dashboards
• Strong analytical and problem‑solving capabilities
• Ability to translate complex data into clear business recommendations
• Excellent communication and stakeholder management skills
• Preferred:
  Salesforce Administrator certification
• Preferred:
  Experience supporting B2B SaaS, technology, food service, hospitality, or multi‑location businesses
• Preferred:
  Experience with forecasting, compensation planning, territory management, and revenue modeling
• Preferred:
  Experience working in high‑growth or startup environments

• Salesforce administration
• data governance
• dashboards
• reporting
• automation
• Excel
• Google Sheets
• forecasting
• revenue modeling
• territory management

• analytical skills
• problem‑solving
• communication
• stakeholder management
• data translation
• recommendation development
• accountability
• strategic planning
• performance tracking
• process improvement

• Salesforce Administrator certification