Sales Operations Analyst

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Full Time Senior Management City of Industry, CA, US

Salary Range: $85,000.00 To $ Annually

Bentley Mills, Inc. is searching for a Sales Operations Analyst. The Sales Operations Analyst partners with Sales, Finance, Supply Chain, and executive leadership to optimize sales performance through data-driven insights, process improvement, and operational support. This role is responsible for sales reporting, forecasting support, CRM optimization, pricing and margin analysis, and continuous improvement of sales processes in a manufacturing environment. The ideal candidate is analytically strong, detail-oriented, and comfortable working cross-functionally in a fast-paced, metrics-driven organization.

• Develop, maintain, and distribute recurring sales reports and dashboards (bookings, revenue, pipeline, forecasts, backlog, margin, product mix and customer trends).
• Analyze sales performance by customer, product line, region, and channel to identify trends, risks, and opportunities.
• Support executive-level reporting and monthly business reviews.
• Forecasting & Planning Support
  • Partner with Sales and Finance to support monthly and quarterly sales forecasting.
  • Analyze forecast accuracy and recommend improvements to forecasting methodologies.
  • Assist in annual sales planning and quota modeling.
• Serve as a subject matter expert for CRM systems (e.g., Salesforce or similar) and business intelligence reporting tools (e.g., Power BI or similar).
• Ensure data integrity, adoption, and consistent use of sales tools.
• Support system enhancements, reporting automation, and user training as needed.
• Assist in pricing analysis, discount, returns & allowance monitoring, and margin reporting.
• Support deal reviews by providing profitability and historical customer insights.
• Partner with Finance to ensure pricing compliance and alignment with company targets.
• Process Improvement & Enablement
  • Identify opportunities to streamline sales processes and improve workflow efficiency.
  • Document and maintain sales processes, policies, and standard operating procedures.
  • Support sales enablement initiatives related to tools, reporting, and data visibility.
• Cross-Functional Collaboration
  • Work closely with Finance, Manufacturing, Supply Chain, and Customer Service to align sales execution with operational capabilities.
  • Support analysis related to capacity constraints, lead times, and order fulfillment impacts.

• Bachelor’s degree in Business, Finance, Economics, Analytics, or a related field.
• 3–5 years of experience in Sales Operations, Business Analytics, or a similar role.
• Strong analytical skills with advanced proficiency in Excel (pivot tables, formulas, data modeling).
• Experience with CRM systems and business intelligence software tools (Salesforce and Power BI preferred).
• Ability to translate complex data into clear, actionable insights.
• Strong communication and stakeholder management skills.

Sedentary work. Exerting up to 20 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal;

extensive reading.

This position reports to the Chief Financial Officer of Bentley Mills.

* This is a general description of duties and responsibilities and is not meant to be all-inclusive. Other duties and responsibilities may be…