Temporary Business Operations Specialist (6-Month Contract) (7807

Location:

San Jose, CA |

Schedule:

Hybrid (4 days in-office) | Contract Duration: 6 Months

Are you an enthusiastic and detail-oriented professional looking for a dynamic short-term engagement? We are seeking a Temporary Business Operations Specialist to join our Business Operations team in San Jose for a 6-month contract. There may be opportunities to extend the temporary period or transition to a full-time direct hire, contingent upon performance, adherence to company policies, and business needs.

This is an excellent opportunity to gain experience with a global industry leader, collaborate with diverse stakeholders, and make an immediate impact on critical business functions.

You will play a vital role in ensuring smooth daily operations, collaborating closely with our North America Sales team and TSMC Headquarters in Taiwan to resolve business operational challenges. This role offers a unique chance to dive into the fast-paced semiconductor industry and contribute to high-impact projects.

You will report directly to the Department Manager of the Business Operations Support team.

• Order & Delivery Management:
  Facilitate and manage customer order processing and delivery schedules, ensuring timely execution and communication.
• Export Compliance:
  Execute shipments in strict compliance with global export regulations, maintaining accuracy and adherence to legal standards.
• Operational Coordination:
  Coordinate and execute daily business operations, including product loading prioritization, business transactions, and sales data analysis to proactively identify and solve operational issues.
• Client Relationship Support:
  Serve as a point of contact for customer inquiries regarding delivery status, shipments, RMAs, and other operational matters, ensuring high levels of customer satisfaction.
• Cross-Functional Collaboration:
  
  Actively participate in conference calls, and project meetings, including taking meeting minutes and following up on action items (AR).
• Global Team Partnership:
  Collaborate effectively with TSMC's cross-functional teams located in the US and global locations, fostering strong working relationships.
• Project Contribution:
  Contribute to special projects and post-sales service initiatives as assigned, leveraging your analytical and problem-solving skills.

• Bachelor's Degree from an accredited university in Business, Supply Chain Management, or a related field.
• 1-3 years of professional experience in business operations, supply chain, or a related field; experience in the semiconductor industry is a plus.
• Proven strong data analysis skills with meticulous attention to detail.
• Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) for data manipulation, reporting, and presentation.

• Exceptional organizational skills and a keen eye for detail, coupled with a strong analytical ability to drive results and solve complex problems.
• A proactive, eager-to-learn attitude with the ability to work effectively both independently and as part of a team in a fast-paced environment.
• Demonstrated ability to manage multiple processes concurrently, prioritize tasks efficiently, and consistently meet deadlines.
• Superior critical thinking and problem-solving capabilities.
• Bilingual proficiency (Mandarin-speaking/writing) is a significant advantage due to collaboration with TSMC Headquarters in Taiwan.
• Prior experience in manufacturing and/or supply chain management.

As a trusted technology and capacity provider, TSMC is driven by the desire to be:

• The world’s leading dedicated semiconductor foundry
• The technology leader with a strong reputation for manufacturing excellence
• Advancing semiconductor manufacturing innovations to enable the future of technology

TSMC pioneered the pure-play foundry business model when it was founded in 1987 and has been the world’s leading dedicated semiconductor foundry ever since. The Company supports a thriving ecosystem of global customers and partners with the industry’s leading process technologies and a portfolio of design enablement solutions to unleash innovation for the global…