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Strategic Enterprise Customer Success Manager

Job in New Home, Bates County, Missouri, USA
Listing for: Elsevier
Full Time position
Listed on 2026-07-31
Job specializations:
  • Business
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 59200 - 98600 USD Yearly USD 59200.00 98600.00 YEAR
Job Description & How to Apply Below
Location: New Home

Elsevier seeks an Enterprise Customer Success Manager to partner with administrators, faculty, and students of partnership accounts to maximize value from our digital products. You will serve as a trusted adviser, align success plans with customer goals, and drive retention and adoption across programs.

You will collaborate with sales and implementation teams to design individualized strategies, track health metrics, and deliver high-impact training and support to ensure measurable business

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