VP, Product Management, Cards

Responsibilities

• Define and execute the long‑term product strategy and roadmap for the Merchant Solution Cards portfolio.
• Develop innovative branded credit card offerings for Clover merchants, small businesses, enterprise clients, and future market segments.
• Build differentiated products that strengthen merchant engagement, increase payment volume, and expand customer lifetime value.
• Own the product vision from concept through commercialization while ensuring alignment with Merchant Solutions strategy.
• Lead the end‑to‑end product development lifecycle from ideation through launch and continuous enhancement and partner with Engineering and Design to deliver modern, scalable, digital‑first card experiences.
• Establish KPIs that measure adoption, activation, spend, portfolio growth, profitability, and customer satisfaction.
• Build executive relationships with Visa, Mastercard, issuing banks, processors, fintech partners, and other ecosystem participants.
• Lead commercial negotiations supporting new card products and strategic partnerships.
• Develop business cases supporting new card products and portfolio investments.
• Own product P&L performance, growth targets, and financial outcomes.
• Optimize pricing, rewards, customer acquisition strategies, and portfolio economics.
• Monitor competitive landscape and rapidly respond to changing market dynamics.

• 12+ years of progressive product management experience within payments, financial services, fintech, banking, or card issuing.
• Proven experience launching and scaling branded credit card or commercial card products.
• Deep understanding of the payments ecosystem, including issuing, acquiring, card networks, processors, and financial institutions.
• Experience owning product strategy, commercialization, and financial performance.
• Demonstrated success leading complex cross‑functional initiatives in highly regulated environments.