Program Manager – Coordinator, IDN

Responsibilities

• Partner with 18 SCVPs and 3 IDN VPs to drive prioritization, develop integrated roadmaps, and manage execution against strategic priorities across Business Units and regions aligned with the IDN strategic initiatives.
• Translate strategic priorities from IDN leadership into integrated execution plans, ensuring alignment across Business Units and regions.
• Manage cross-functional programs, including tracking milestones, dependencies, risks, and mitigation plans.
• Analyze program data and business inputs to identify trends, risks, and opportunities, providing actionable insights to leadership.
• Drive accountability across stakeholders by proactively identifying gaps, escalating issues, and ensuring timely delivery of commitments.
• Establish and maintain program roadmaps and reporting mechanisms to provide clear visibility into progress, risks, and outcomes.
• Partner with leadership to prioritize initiatives, manage trade-offs, and ensure focus on highest-impact activities.
• Coordinate executive meetings (internal and external), including scheduling, preparing agendas and necessary materials, and meticulous follow‑up on action items.
• Prepare and compile materials for Monthly Operating Reviews and leadership team meetings, ensuring accuracy and completeness.
• Manage and oversee customer meeting logistics, including scheduling, preparation, and documenting key outcomes.
• Produce concise summaries of Business Unit (BU) leadership communications for internal dissemination.
• Provide support for data management and uphold reporting integrity, ensuring information is accurate and accessible.
• Coordinate executive industry engagements as directed, including logistical arrangements and material preparation.
• Maintain and organize structures, frameworks, and templates to enable consistent standard work processes across the team.
• Assist in the creation, documentation, and ongoing maintenance of standard workflow processes.
• Own KPI tracking and reporting, ensuring visibility to performance, risks, and progress against strategic priorities.
• Contribute to the coordination of Salesforce (SFDC) rollout, adoption, and standard usage within the IDN team.
• Support initiatives focused on fostering a culture of accountability, learning agility, and execution excellence within the team.
• Partner with cross‑functional stakeholders to align priorities, timelines, and deliverables.
• Serve as a central integrator across Business Units, regions, and leadership to drive aligned execution.
• Facilitate efficient information flow and transparency across team operations, ensuring timely sharing of updates and decisions.
• Assist in the preparation of executive‑ready narratives and materials for internal and external stakeholders, synthesizing complex information clearly.
• Synthesize complex inputs into clear, insight‑driven narratives that enable leadership decision‑making.

• 5+ years of proven experience in an operational support, or program manager role within a professional environment.
• Experience and proficiency in preparing professional documents, presentations (e.g., PowerPoint), and written summaries for executive audiences.
• Experience interacting comfortably and effectively with various levels of management and external partners and stakeholders.