Manager, FCSD Special Projects

Responsibilities

• Lead special projects from intake through completion, including scope definition, workplan development, milestone tracking, issue resolution, and final delivery.
• Manage detailed integrated project plans that include objectives, deliverables, timing, dependencies, owners, risks, decision points, and escalation paths.
• Coordinate cross-functional teams across business, operations, technical, customer-facing, finance, legal, purchasing, supply chain, field, and other support functions as required.
• Drive project governance through regular status reviews, action item tracking, risk reviews, escalation routines, and leadership updates.
• Establish clear roles, responsibilities, and accountability across project participants, ensuring each workstream understands expectations and deadlines.
• Manage demanding customers and stakeholders with professionalism, urgency, and transparency, especially when timelines are rigid, or issues require rapid resolution.
• Anticipate project risks, identify bottlenecks, and proactively develop mitigation plans to protect delivery timing and business outcomes.
• Facilitate working sessions, problem‑solving discussions, and decision forums to align stakeholders and move projects forward.
• Prepare concise executive‑level updates, including status summaries, key risks, decisions needed, help required, and next steps.
• Track project performance against committed timelines, deliverables, and success measures, ensuring accurate and consistent reporting.
• Lead issue resolution across teams when deliverables are delayed, requirements are unclear, or dependencies are not being met.
• Maintain strong documentation, including project plans, meeting notes, action registers, risk logs, decision logs, and post‑project lessons learned.
• Support continuous improvement by identifying process gaps, simplifying workflows, and recommending repeatable project management practices.
• Represent the organization in customer and leadership interactions, reinforcing accountability, responsiveness, and execution discipline.

• Bachelor's degree in business, engineering, operations, supply chain, project management, or a related field
• 4+ years of experience managing complex projects, programs, or operational initiatives with multiple stakeholders and interdependent work streams.
• 2+ years leading cross‑functional teams of 5 or more members without direct authority, driving accountability across diverse functions.
• Strong project management capability, including workplan creation, milestone tracking, risk management, and regular (e.g., weekly) executive‑level reporting.
• 2+ years of experience working directly with customers, senior leaders, or high‑visibility stakeholders in a time‑sensitive environment.
• Proven ability to manage 3 or more concurrent priorities while maintaining attention to detail and delivery discipline.
• High proficiency with project management, presentation, and productivity tools (e.g., MS Project, PowerPoint, Excel).

Demonstrates strong project management capabilities, including workplan creation, milestone tracking, and risk management, while effectively leading cross‑functional teams and managing stakeholder expectations in complex, time‑sensitive environments.

• MS Project
• Power Point
• Excel

• Workplan Creation
• Milestone Tracking
• Risk Management
• Issue Resolution
• Process Improvement
• Project Performance Tracking
• Documentation Management
• Problem Solving
• Decision Making
• Accountability

• Professionalism
• Urgency
• Transparency
• Attention to Detail
• Communication