Director, Global Demand Planning

COMPANY OVERVIEW

Milani Cosmetics is built on a simple belief: beauty should feel exceptional, every day. For more than 20 years, that principle has guided the brand's mission to raise the standard of mass beauty. Working with trusted suppliers in Italy, South Korea, the US and beyond, Milani creates formulas with premium ingredients, rich pigments and meticulous detail; products designed to exceed expectations.

Today, Milani has built a cult following as the #7 U.S. mass color cosmetics brand, the third fastest- growing brand and the only independent brand in the top 10. Milani is known for its best-selling Baked Blush, crafted through a unique baking process on Italian terracotta tiles, along with Make it Last Setting Spray Original, the #1 ranked mass setting spray.

The brand’s products feature premium skin-loving ingredients and technologies such as guava fruit extract, blue algae, chamomile, glycerin and niacin amide, and all products are proudly cruelty-free. For Milani, what’s inside matters, which is why every product is made with ingredients worthy of the consumers who wear them.

What's Inside is Everything!

Milani Cosmetics is seeking a highly motivated and detail-oriented individual to join the Operations team as Director, Global Demand Planning. This position is responsible for owning the unconstrained demand plan and leading the organization's demand forecasting strategy. The role requires a strong analytical mindset, a deep understanding of consumer behavior in the mass market beauty sector, and the ability to collaborate effectively with cross-functional teams to drive optimal inventory levels and service performance.

This role is critical to driving the strategy and execution of POS and shipment forecasting, at both the customer and SKU level, through a strong combination of statistical modeling, business intelligence, and market trend analysis. This position plays a key role in the validation and development of new product forecasts as part of the Milani Stage Gate process.

This role reports to the Chief Supply Chain Officer and is a member of the Milani Extended Leadership Team (ELT).

• Lead, mentor, and develop the demand planning team, which currently consists of two direct reports.
• Drive the S&OP monthly cycle with a cross-functional team that provides data and analysis to enable business decisions that improve Unit Fill Rate (UFR) and inventory efficiency.
• Champion the adoption and effective use of advanced analytics and AI/ML tools within the demand planning process to enhance forecast accuracy and drive strategic decision-making.

• Own and lead the monthly S&OP Consensus forecasting processes, integrating independent demand planning projections with external forecasts from key accounts and internal Sales and Finance views.
• Lead the monthly Executive S&OP meetings for the Milani Senior Leadership Team (SLT).

• Develop and refine advanced statistical forecasting models, incorporating historical sales data, market trends, promotional calendars, and new product launches using our Netstock Suite Software.
• Oversee and interpret AI/ML-driven demand forecasts, integrating model outputs with qualitative insights (e.g., market intelligence, competitor activity, social media trends) to create a comprehensive consensus forecast.
• Analyze and model the impact of external and internal business drivers on demand, including changes in points of distribution (PODs) and door counts, marketing and competitive initiatives, and customer inventory dynamics (e.g., historical shocks, future expansion/contraction).
• Analyze point-of-sale (POS) data and other market intelligence to identify opportunities and risks, supporting the company's Surge/Maintain/Purge strategy for new launches.
• Lead monthly Consensus meetings with Sales and Marketing to review the 12–18-month demand forecast.
• Work with Sales and Finance teams to develop annual budget forecasts for Shipments and POS.

• Support company service levels of 95% Unit Fill Rate (UFR) and company inventory turns objectives through…