Senior Manager, Business Transformation – Optimization

• Lead discrete projects and work streams within larger enterprise programs
• Own initiatives end to end, from problem framing with executive sponsors through roadmap development and delivery
• Define outcomes, milestones, owners, and financial impact
• Build and run governance structures, including working sessions, steering committee materials, decision logs, and pre-reads
• Transition delivered work to permanent owners with documentation, cadence, and accountability
• Restart stalled or off-track initiatives
• Establish new capabilities and repeatable ways of working
• Analyze complex business problems and develop decision-ready recommendations
• Identify interdependencies, risks, and structural inefficiencies across the organization
• Streamline business processes and design operating models and decision rights
• Adapt methodologies and frameworks into reusable approaches
• Build AI-enabled agents, automations, and proofs of concept
• Lead change management and enablement, including stakeholder alignment, training, communications, and reinforcement
• Provide executive visibility into progress, outcomes, risks, and lessons learned
• Build AI- and automation-enabled dashboards and reporting
• Define business cases, value realization metrics, and post-implementation validation of impact

• 8+ years of experience in business transformation, consulting, program management, or operational excellence within a technology-driven environment
• Proven success leading complex, cross-functional initiatives with measurable business impact
• Ability to design and build AI agents, automations, and proofs of concept independently
• Enterprise systems fluency sufficient to scope and challenge systems-dependent work
• Strong analytical and problem-solving skills
• Exceptional communication and stakeholder management skills
• Direct C-suite exposure and ownership of executive-level materials
• Ability to respectfully challenge assumptions and align stakeholders
• Experience using project and change management frameworks
• Ability to operate at strategic and tactical levels
• Collaborative, curious, and proactive approach in ambiguous environments
• Exposure to M&A integration or structural operating model changes (preferred)
• MBA or advanced degree in business, management, or a related field (preferred)
• Legal right to work in the job location
• Willingness to relocate before the start date if outside the designated area

Demonstrates expertise in leading complex business transformation initiatives, utilizing AI and automation to enhance operational efficiency. Proficient in stakeholder management, change management, and developing decision-ready recommendations for executive-level visibility.

• Business Transformation
• AI Agent Development
• Change Management
• Stakeholder Management
• Program Management

• Business Process Design
• Decision Rights Frameworks
• Governance Structures
• Financial Impact Analysis
• Operational Excellence
• Project Management Frameworks
• Analytical Problem Solving
• Value Realization Metrics
• Post-Implementation Validation
• M&A Integration

• Exceptional Communication
• Collaborative Approach
• Curiosity
• Proactive Mindset
• Ability to Challenge Assumptions

• MBA
• Advanced Degree in Business or Management

• Technology-Driven Environment
• Cross-Functional Initiatives
• Executive-Level Materials
• Change Enablement
• Operating Model Changes

• AI-Enabled Dashboards
• Automation Tools
• Enterprise Systems Fluency