Site Operations Manager - Marshfield, MO

Site Operations Manager

Location: Onsite – Marshfield, MO
Reporting to: Infrastructure & DCO

At STN
, we don't just adapt to the digital future, we engineer it. Our mission is to help organizations thrive in a rapidly evolving technology landscape through strategic insight, cutting‑edge solutions, and a security‑first mindset. We provide end‑to‑end services spanning cloud consulting, AI infrastructure, and enterprise security, enabling secure, scalable, and future‑ready transformation.

As trusted advisors, we align IT investments with business outcomes that drive performance and growth, starting with deep strategic engagement and delivering tailored solutions built for long‑term impact.

Our approach is innovation‑led and rooted in cybersecurity, with a focus on leveraging the right technologies to solve real‑world challenges. We invest in our people and foster a culture of growth, inclusion, and purpose because we believe empowered teams build transformative technology.

The Site Operations Manager is responsible for the overall management, reliability, and performance of data center operations at a designated facility. This role leads site operations teams, ensures compliance with safety and operational standards, maintains critical infrastructure availability, and drives continuous improvement initiatives to support customer and business objectives. The Site Operations Manager serves as the primary operational leader for the facility, overseeing maintenance, incident response, vendor management, capacity planning, and operational excellence.

• Manage day‑to‑day data center operations, ensuring maximum uptime and reliability of critical infrastructure systems.
• Lead and develop site operations personnel, including hiring, training, performance management, and succession planning.
• Establish and maintain operational procedures, policies, and best practices.
• Serve as the escalation point for critical incidents and operational issues.

• Oversee operation and maintenance of critical systems including:
  • Electrical distribution systems
  • UPS systems
  • Generators
  • Switchgear
  • HVAC and cooling systems
  • Fire detection and suppression systems
  • Building Management Systems (BMS)
  • Environmental monitoring systems
• Ensure preventive and corrective maintenance activities are executed according to established schedules.

• Lead incident response and root cause analysis activities.
• Develop corrective and preventive action plans to mitigate recurring issues.
• Monitor key performance indicators (KPIs) related to uptime, maintenance, and operational efficiency.
• Drive continuous improvement initiatives to improve reliability and operational performance.

• Promote a strong safety culture and ensure compliance with all safety policies and procedures.
• Ensure adherence to OSHA regulations, environmental standards, and company safety requirements.
• Manage site compliance with industry standards such as:
  • Uptime Institute standards
  • ISO 27001
  • SOC 1 / SOC 2
  • NIST frameworks
• Conduct regular audits, inspections, and risk assessments.

• Manage relationships with maintenance providers, contractors, and service vendors.
• Oversee contractor work activities, ensuring compliance with safety and operational requirements.
• Review vendor performance and service‑level agreements (SLAs).

• Develop and manage site operational budgets.
• Monitor operational expenditures and identify cost‑saving opportunities.
• Support capacity planning and infrastructure expansion projects.
• Participate in capital planning and forecasting activities.

• Serve as a key operational contact for customers and internal stakeholders.
• Support audits, customer visits, and operational reviews.
• Provide regular reporting on site performance, risks, and improvement initiatives.

• Bachelor's degree in Engineering, Facilities Management, Operations Management, or related field; equivalent experience may be considered.
• 7+ years of experience in critical facilities, data center operations, or…