Product Manager, Refraction

Location: California

## Product Manager, Refraction Apply locations:
Remote (CA non Bay Area - US):
Remote (NJ-US):
Remote (NY-US) time type:
Full time posted on:
Posted 4 Days Agojob requisition :
JR107366

For over 90 years, Topcon’s vision has been to solve societal challenges around the globe. In healthcare, we are developing innovations that improve patients’ health and quality of life.

We empower eye care providers with advanced imaging, diagnostic solutions, and intelligent data technology. Our robotic devices deliver simplicity without compromise, by capturing clear images with the push of a button.

By joining Topcon Healthcare, you become part of a growing, diverse, global team. With office locations throughout North America, whether you are on-site, remote, or hybrid, our culture empowers you to contribute to company and personal success each day. At Topcon Healthcare, you can grow your career, gain new perspectives, and help address society’s most pressing challenges.  If you have drive, passion, and a desire to be part of a collaborative team, we want to hear from you.

At Topcon Healthcare, we don’t wait for the future. We invent it. Join us.

Learn more about working with us The Product Manager will be responsible for driving the commercial success and lifecycle management of Topcon’s refraction portfolio, with a primary focus on downstream product management activities. This role centers on translating product strategy into effective market execution, ensuring alignment across sales, marketing, clinical, and service teams.

The Product Manager will serve as a key liaison between the field and internal teams, gathering market insights, supporting commercialization efforts, and ensuring products meet customer needs in real-world clinical environments. This position requires strong cross-functional collaboration, customer-centric thinking, and the ability to operate effectively within a regulated medical device environment.

Key responsibilities:

** Market Insight & Voice of Customer
*** Collect and synthesize feedback from key opinion leaders (KOLs), customers, and internal stakeholders
* Conduct focus groups, site visits, and field observations to identify unmet needs and workflow gaps
* Perform ongoing market and competitive analysis
** Marketing & Messaging
*** Develop clear, differentiated product messaging and value propositions tailored to target customer segments
* Create and review marketing collateral, digital content, and campaigns in partnership with marketing teams
* Ensure consistency of messaging across all customer touchpoints
** Commercialization & Product Launch
*** Lead downstream execution of product launches, ensuring readiness across sales, service, and marketing teams
* Develop and maintain launch materials, timelines, and cross-functional alignment
* Partner with upstream teams to translate product strategy into actionable go-to-market plans
** Sales Enablement & Field Support
*** Collaborate closely with sales, CAS, and sales engineering teams to drive product adoption and revenue growth
* Develop training programs, tools, and collateral to support field effectiveness
* Participate in major conferences, demos, and key account discussions as a product expert
** Post-Market Surveillance & Quality
*** Monitor product performance in the field and address customer and sales feedback related to product quality and usability
* Partner with QA/RA and service teams to investigate issues, support root cause analysis, and drive resolution
* Contribute to continuous product improvement through structured feedback loops
** Product Development and Lifecycle Management
*** Partner with R&D and Program Planning to support new product development and enhancements.
* Draft product requirements and ensure alignment with customer needs and regulatory standards in addition to internal software and hardware synergies.
* Support the management of global product launches, including pricing, positioning, and distribution strategies.
* Manage products throughout their lifecycle, including updates, enhancements, and end-of-life planning
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* Qualifications:

*** Bachelor’s degree in marketing, business, engineering or related technical field (or…