Product Manager

Match Point Solutions is a fast-growing, young, energetic global IT-Engineering services company with clients across the US
. We provide technology solutions to various clients like Uber, Robinhood, Netflix, Airbnb, Google, Sephora, and more! More recently, we have expanded to working internationally in Canada, China, Ireland, UK, Brazil, and India
. Through our culture of innovation, we inspire, build, and deliver business results, from idea to outcome. We keep our clients on the cutting edge of the latest technologies and provide solutions by using industry-specific best practices and expertise.

We are excited to be continuously expanding our team.

• Manage existing behavior change products, the development of new products, and the sunset of products at the end of their lifecycle.
• Manage a highly complex product or group of complex products, applying Agile methodologies to research and define user problem statements, use cases, and functional requirements across multiple products.
• Identify and evaluate existing and emerging energy-related technologies and products, and work with manufacturers and service providers to influence the development of new offerings.
• Articulate product goals and mission to key stakeholder teams to ensure development of products that meet market needs.
• Identify product improvement needs based on customer research, marketing and sales feedback, measurement and evaluation reports, benchmarking of alternative approaches, and internal ideation and gap analysis.
• Manage key stakeholder relationships and oversee development milestones with transparency, appropriately involving stakeholders for sign-off on changes to processes or technology requirements.
• Review product deliverables to confirm the offering is complete, meets specific needs, and includes optimal supporting materials both in the box and online to ensure customer satisfaction.
• Assess competitive offerings and substitutes through market surveillance to identify the unique, sustainable value of the product portfolio.
• Develop business cases identifying the principal technical and commercial levers that drive adoption decisions.
• Develop Requests for Proposals (RFPs) and IT estimates for work related to product improvements.
• Test product or service offerings in the market or in simulation, and develop supporting policies and procedures.
• Develop product briefs detailing incentive levels, technology information and verification, service offerings, and high-level go-to-market strategy.
• Ensure product attribution by developing strategies to evolve calculators and other methods for defining product achievements in the marketplace.
• Conduct user acceptance testing and product demonstration sessions as part of an iterative development process, ensuring deliverables meet specified acceptance criteria, achieve desired business outcomes, and include required documentation.
• Promote a continuous improvement mindset by conducting retrospectives and sharing lessons learned.
• Support creation and delivery of process and technology training for end users, including documentation, presentations, and in-person or virtual instructor-led sessions.
• Provide regular written and verbal updates to leadership on project status, successes, and lessons learned, and work closely with leadership to identify ways to collaborate and meet business objectives.
• Support marketing and sales as the subject matter expert, providing content and technology information to delivery channels.
• Support regulatory activities by writing testimony, responding to data requests, meeting with regulators and other investor-owned utilities (IOUs), and providing content for regulatory filings and processes.
• Staff a rotating on-call shift in the Emergency Operations Center (EOC) for PSPS event planning and execution.

• Significant experience as a Product Manager or Product Owner, including experience leading Agile product delivery for technology products and technical, operational processes.
• Demonstrated experience working within the Scaled Agile Framework (SAFe), including PI planning, backlog management, and coordination across cross-functional teams.
• Experience in the energy or utilities industry, particularly with programs related to public safety, emergency operations, or regulatory compliance, preferred.
• Strong stakeholder management skills, with experience overseeing development milestones and managing sign-off processes across multiple teams.
• Experience developing business cases, RFPs, and IT estimates to support product and technology decisions.
• Excellent written and verbal communication skills, including experience supporting regulatory testimony, data requests, or filings.
• Ability to thrive in ambiguous, fast-paced environments, and to effectively delegate or drive tasks as needed.
• Willingness and ability to participate in a rotating on-call schedule supporting…