Product Manager

• Own the end-to-end Launch activation funnel, from signup through first meaningful production usage
• Define and optimize activation metrics, onboarding success criteria, and time-to-value
• Design and run rapid experiments across onboarding, product experience, packaging, and messaging
• Identify friction points through funnel analysis, customer behavior data, and direct customer feedback
• Translate learnings into product improvements that drive measurable growth
• Conduct customer interviews, onboarding reviews, and integration discovery sessions
• Identify unmet needs across identity, compliance, onboarding, and trust workflows
• Turn customer insights into product recommendations, roadmap priorities, and scalable playbooks
• Support onboarding experiences for VC, accelerator, embedded finance, and platform partnerships
• Identify repeatable patterns that improve activation and retention within strategic customer segments
• Help shape product experiences tailored to fintech and developer-first customers
• Partner closely with Engineering, Design, Solutions Engineering, Support, and GTM teams
• Create instrumentation, reporting, and operational foundations needed to scale Launch efficiently
• Convert recurring customer and operational challenges into productized solutions
• Improve activation rate, time-to-first-value, onboarding completion, early retention and engagement, and partner- and ecosystem-sourced growth

• 2–4 years of experience in Product Management, Growth, Product Operations, Solutions Engineering, or a similar role
• Experience in fintech or adjacent markets such as payments, banking, lending, identity, fraud, or compliance
• Strong analytical skills with experience using product analytics, SQL, BI tools, or experimentation frameworks
• Demonstrated ability to ship products, features, experiments, or process improvements end-to-end
• Comfortable operating in ambiguous, early-stage environments with high ownership and limited structure
• Experiment-driven: use data and rapid testing to drive decisions
• Customer-obsessed: spend time with customers and seek firsthand understanding of their problems
• High-agency: move between strategy, execution, analysis, and operational work without waiting for direction
• Builder-minded: enjoy creating scalable systems, not just identifying problems

Demonstrates expertise in Product Management and Growth within fintech, focusing on optimizing activation metrics and enhancing customer onboarding experiences. Proficient in data-driven decision-making and creating scalable systems to improve product engagement and retention.

• Product Management
• Growth Strategy
• Data Analysis
• Customer Insights
• Fintech Experience

• Product Analytics
• SQL
• BI Tools
• Experimentation Frameworks
• Funnel Analysis
• Onboarding Optimization
• Product Improvement
• Customer Feedback Analysis
• Operational Foundations
• Scalable Systems

• Customer-Obsessed
• High-Agency
• Builder-Minded
• Analytical Thinking
• Adaptability

• Fintech
• Payments
• Banking
• Lending
• Identity
• Fraud
• Compliance
• Onboarding
• Product Experience
• Ecosystem Growth