Senior Manager, Business Analysis and Insights – Tax, Withholdings, Garnishments

• Lead strategy and execution of enterprise earnings compliance initiatives, including tax reporting, with holdings, garnishments, liens, and independent contractor payment operations
• Partner with Product, Engineering, Tax, Legal, Finance, and Compliance leaders to translate regulatory requirements into scalable platform capabilities and business processes
• Drive analytics, KPI development, automation, and AI-powered innovation to improve earnings accuracy, operational efficiency, and compliance outcomes
• Influence product roadmaps and investment decisions through data-driven insights, root cause analysis, and continuous improvement
• Lead end-to-end business readiness, including requirements definition, UAT strategy and execution, defect governance, deployment oversight, and production launch
• Serve as a strategic leader within Spark Driver Earnings Excellence
• Support accurate, transparent, and timely payment operations for independent contractors
• Drive financial accuracy, operational excellence, regulatory compliance, and driver trust

• Bachelor’s degree in Business, Analytics, Statistics, or related field and 4 years’ experience in data analytics, project management, business, or related area OR 6 years’ experience in data analytics, project management, business, or related area
• 2 years’ experience using intermediate functionality of Microsoft Office
• Deep expertise in tax operations, payroll compliance, and financial controls
• Knowledge of W-9, 1099, withholding, garnishment, lien, and independent contractor compliance requirements
• Proven success leading complex, cross-functional initiatives across Tax Operations, Tech, Legal, and Compliance in highly regulated environments
• Experience with ADP payroll platforms, including garnishment and lien administration, compliance, deduction management, and reporting
• Understanding of gig economy, fintech, and contractor earnings ecosystems
• Demonstrated ability to translate complex regulatory and business requirements into scalable products, processes, controls, and solutions
• Strong communication skills and ability to drive alignment without direct authority
• 2 years’ experience using intermediate Microsoft Office functionality

Demonstrates expertise in tax operations, payroll compliance, and financial controls while leading cross-functional initiatives to enhance operational efficiency and compliance outcomes. Proficient in translating complex regulatory requirements into scalable business processes and solutions.

• Tax Operations Expertise
• Payroll Compliance
• Data Analytics
• Project Management
• Microsoft Office Proficiency

• Data Analytics
• Project Management
• Tax Operations
• Payroll Compliance
• Financial Controls
• Regulatory Compliance
• KPI Development
• Automation
• AI-Powered Innovation
• Defect Governance

• Strong Communication Skills
• Influencing Without Authority

• W-9 Compliance
• 1099 Compliance
• Withholding
• Garnishment
• Lien
• Independent Contractor Compliance
• Gig Economy
• Fintech
• Contractor Earnings Ecosystems

• ADP Payroll Platforms