Market Development Manager

Lead the department and manage a team dedicated to selling financial products and services
Build and maintain long-term business relationships with members and clients
Develop and monitor a business plan addressing priorities, challenges and objectives
Ensure sector performance and sound, prudent risk management
Follow up on results and manage department performance
Oversee employee skills development and ensure high-quality service
Coach team members and provide advisory services and recommendations
Support development of business strategies aligned with Desjardins’s strategic priorities
Manage member/client experience and business relationships
Implement and monitor action plans to achieve target results
Promote talent acquisition and management, team synergy and change management
Develop competitive, profitable service offerings and partnerships
Ensure process efficiency, continuous improvement and profitability
Promote the Desjardins brand and strengthen community roots
Uphold Desjardins’s cooperative values

• Bachelor's degree in a related field
• A minimum of six years of relevant experience
• Other combinations of qualifications and relevant experience may be considered
• Mutual fund representative certificate - Autorité des marchés financiers
• Knowledge of French is required
• Advanced proficiency of English
• Available to work one evening per week until 8:00 PM

Demonstrates strong leadership in managing a team focused on selling financial products and services, while ensuring high-quality service and effective risk management. Proficient in developing business strategies and maintaining long-term client relationships to drive performance and profitability.

• Leadership
• Financial Products Sales
• Risk Management
• Business Strategy Development
• Mutual Fund Representative Certificate

• Business Plan Development
• Performance Monitoring
• Process Efficiency
• Continuous Improvement
• Talent Acquisition
• Team Coaching
• Client Relationship Management
• Service Offering Development
• Change Management
• Risk Assessment

• Interpersonal Communication
• Team Synergy
• Advisory Services
• Coaching
• Relationship Building

• Mutual Fund Representative Certificate

• Financial Services
• Desjardins Brand
• Cooperative Values
• Client Experience
• Business Relationships