Senior Manager, Commercial Insights

Patients with mitral and tricuspid heart valve disease often have complex conditions with limited treatment options. Our Transcatheter Mitral and Tricuspid Therapies (TMTT) business unit is boldly pursuing an innovative portfolio of technologies to address a patient’s unmet clinical needs. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.

Applies subject-matter expertise and guidance to advance sales strategy & operations activities and leadership decision making. Serves as a bridge between commercial strategy and execution by translating business needs into actionable insights and operational solutions.

• Foster a culture of accountabiity, continuous improvement, and operational excellence.
• Partner with Commercial Operations leadership to define and execute annual and long-range strategic priorities.
• Translate executive objectives into measurable action plans, governance structures, and performance metrics.
• Drive execution of high-priority business initiatives and ensure cross-functional accountability.
• Monitor progress against strategic goals and proactively identify risks, dependencies, and mitigation plans.
• Lead special projects and enterprise initiatives on behalf of Commercial Operations leadership.

• Prepare executive briefings, business reviews, leadership-level materials, and strategic presentations.
• Facilitate leadership team meetings, operating reviews, and business planning sessions.
• Drive decision-making processes by synthesizing data, stakeholder input, and business insights.
• Manage leadership communications and ensure organizational alignment around key priorities.

• Establish operational rhythms, governance models, and management systems that improve execution efficiency.
• Improve cross-functional collaboration and remove organizational barriers to execution.
• Lead operating cadence processes including QBRs, MBRs, annual sales planning, and strategic reviews.
• Identify opportunities to streamline processes and improve organizational performance.
• Support integration of new technologies, processes, and organizational capabilities.

• Partner with analytics and business intelligence teams to monitor critical KPIs and business outcomes.
• Develop performance reviews to support decision-making.
• Ensure leadership visibility into key business risks, opportunities, and emerging market dynamics.

• Own leadership team governance and meeting effectiveness.
• Track decisions, commitments, and executive action items to ensure follow-through.
• Facilitate alignment across functional leaders and support escalation management when needed.

• Bachelor's Degree in related field or equivalent work experience based on Edwards criteria required
• Minimum ten (10) years’ progressive experience in sales operations; sales strategy; and /or sales business intelligence required

• Advanced proficiency in analytical tools such as Excel, Oracle, JDE, MIDAS, Tableau, ELBIS, , or Qlik View preferred
• Proficient with Microsoft Office applications (Outlook, Excel, Power Point, Word, Copilot etc)
• Knowledge of sales operations, marketing, finance, and commercial data systems preferred
• Proven project management experience, with the ability to manage timelines, priorities, and cross-functional deliverables
• Strong written, verbal, and interpersonal communication skills, including the ability to influence, negotiate, and build effective relationships
• Demonstrated ability to think strategically, connect insights across the business, and recommend practical…