Product Insights Lead: Shape Strategy & Customer Impact
Listed on 2026-09-30
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Business
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Management
H&R Block is seeking a Manager of Product Insights to lead strategy, development, and performance of the Product Insights function across Customer Care's product portfolios. You will guide a team turning customer signals into actionable product decisions that improve experiences.
Reporting to the Director, Support Strategy & Product Insights, you will govern the portfolio, establish governance mechanisms, and partner with Product and Customer Care leadership to inform roadmap, release plans, and
We would love to welcome a new Product Insights Lead:
Shape Strategy & Customer Impact to our group in MO, United States.
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This posting is for the Product Insights Lead:
Shape Strategy & Customer Impact role at H&R Block, based in MO, United States.
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