Business Analyst

The post is budgeted from 1 January 2027, and the successful candidate is expected to start employment as soon as possible thereafter.

NATO DIANA is the Defence Innovation Accelerator for the North Atlantic, a NATO body dedicated to finding and accelerating innovation to provide decisive defence and security effects for the Alliance, while fostering deep-tech innovation.

NATO DIANA is comprised of a Board of Directors, representing all 32 nations, and an operational team referred to as the DIANA Executive ("DX"). Operating from three offices in Europe and North America, the DX leverages a network of military end users, world-leading accelerator sites, test centres, professional mentors and experts, and Allied expertise to accelerate the most innovative technologies from across the NATO Alliance.

DIANA is a dynamic, agile workplace, which strives for innovative thinking, diversity, and performance excellence across all teams. To achieve our mission, DIANA is committed to providing our people with an environment that is positive, inclusive and collaborative.

DIANA runs its business operations on a cloud-native digital estate spanning Microsoft 365, the Microsoft Power Platform, Dynamics 365, and a broad portfolio of SaaS tools supporting Finance, Procurement, Human Resources, Communications, and Programme Delivery teams.

The Business Analyst leads the analysis and optimisation of business processes, translating business needs into functional requirements, user stories, and solution specifications that support the delivery of digital capabilities across the organisation.

Working closely with stakeholders, project teams, and technology partners, the incumbent supports the successful delivery, adoption, and continuous improvement of business systems and digital solutions, ensuring they deliver measurable business value, improve operational efficiency, and align with organisational objectives.

* Reserve candidates may be considered for similar posts in United Kingdom or Estonia, if appropriate.*

Reporting to the Project Manager, IT.

Duties of this role include:

• Analyse and optimise business processes across DIANA functions, identifying opportunities for improvement and supporting the redesign of workflows aligned with organisational objectives.
• Lead the business analysis workstream for DIANA OS, coordinating business analysts, governing requirements, and ensuring alignment with business needs.
• Elicit, document, validate, and manage business requirements, translating them into functional specifications and user stories for delivery teams.
• Support the delivery of business systems and digital solutions by coordinating requirements management, facilitating stakeholder engagement, and enabling effective collaboration between business and technical teams.
• Support change management activities, including training, user guidance, communications, and adoption of new systems and processes.
• Support system configuration, data migration, testing activities, including user acceptance testing, and the development of functional and process documentation.
• Develop and maintain reports, dashboards, and analytics that provide business insight and support organisational decision-making.
• Perform any other related duties as may be required.

The incumbent must have:

• A Bachelor’s degree from a nationally recognized/certified University in Business Administration, Finance, Information Systems, or a related discipline with at least 2 years' relevant business analysis experience; or exceptionally 6 years' progressive professional experience in lieu of a degree.
• Proven experience as a Business Analyst supporting enterprise business…