Child Support Specialist I​/II​/III

THE CURRENT VACANCY IS IN THE SHASTA COUNTY CHILD SUPPORT SERVICES DEPARTMENT ORAL EXAM IS TENTATIVELY SCHEDULED FOR OCTOBER 2026 SEE “SPECIAL REQUIREMENT” SECTION REGARDING POSSESSION OF A VALID DRIVER’S LICENSE RESPONSES TO SUPPLEMENTAL QUESTIONS REQUIRED FINAL FILING DATE: MONDAY, SEPTEMBER 28, 2026, AT 5:00 PM SALARY INFORMATION

Child Support Specialist I: $3,579 - $4,568 APPROXIMATE MONTHLY* / $20.65 - $26.35 APPROXIMATE HOURLY*

Child Support Specialist II: $4,043-$5,160 APPROXIMATE MONTHLY* / $23.33 - $29.77 APPROXIMATE HOURLY*

Child Support Specialist III: $4,245-$5,419 APPROXIMATE MONTHLY*/$24.49 - $31.26 APPROXIMATE HOURLY*

This position is in the UPEC bargaining unit. Please refer to the applicable bargaining unit labor agreement (Memorandum of Understanding) for potential future salary increases:
Shasta County Labor Agreements

The salary range consists of six (6) salary steps, with approximately 5% between each step. Newly hired employees are appointed at Step A of the assigned salary range. Employees are eligible for a merit-based salary increase from Step A to Step B after six months of satisfactory service. Thereafter, employees may be eligible for annual merit-based step increases, beginning one year from the Step B effective date, until they reach the top step of the salary range.

Shasta County offers all the amenities of the big city while retaining a comfortable small-town atmosphere. With its natural beauty, affordable housing, excellent educational system, abundance of recreational opportunities, and excellent quality of life, Shasta County is a great place to live, work, and raise a family.

The Department of Child Support Services is responsible for collecting and disbursing child support payments, locating parents, establishing parentage, and establishing and enforcing child and medical support orders

Performs a wide variety of child support duties consisting of maintaining a caseload, locating and interviewing custodial and non-custodial parents and others to elicit factual information for the purpose of establishing child support obligations and enforcing child support laws; arranges for support payments when possible; prepares cases for court hearings as necessary; and performs related work as required.

Under limited supervision, the Child Support Specialist III performs a wide variety of child support duties involving the more difficult and/or sensitive cases; performs special assignments; maintains a caseload; acts as a senior case manager, and performs related work as required.

Working under close supervision, Child Support Specialist I is the entry/trainee level in the Child Support Specialist series. Employees in this class receive in-service training and are given detailed instructions in the performance of duties related to child support laws, regulations, and a broad range of child support casework activities. As requisite skills and knowledge are developed, greater independence and the full scope of responsibility are exercised.

Employees are expected to promote to Child Support Specialist II after one (1) year of satisfactory performance at the entry/trainee level.

Working under general supervision, Child Support Specialist II is the journey level in the Child Support Specialist series. Employees at this level are expected to perform a broad range of child support casework from intake to establishment, enforcement, and case closure. Within legal requirements and departmental policies and procedures, incumbents operate with considerable independence and must…