Multimedia Production Specialist

Job no: 559777 Work type: Staff Location: San José Categories: Unit 9 - CSUEU - Technical Support Services, Probationary, Full Time, Marketing/Communications, On‑site (work in‑person at business location)

The Multimedia Production Specialist supports San José State University’s commitment to increase online access to higher education for working adult learners, particularly focusing on providing students from historically underserved communities with opportunities to advance their education and obtain their degree. The Multimedia Production Specialist will support the effective use of current and emerging technologies to develop innovative and engaging e-learning environments as part of SJSU Online, a fully remote academic program that provides opportunity for students with some college credits to earn a bachelor's degree.

The Multimedia Production Specialist will support multimedia content creation for SJSU Online courses, supporting faculty in creation of accessible, engaging, and polished instructional materials. As such, the incumbent will help to maintain a connection to other instructional design, graphic design, and multimedia production professionals on campus, in the Center for Faculty Excellence and Teaching Innovation, as well as in Strategic Communications and Marketing.

Under the supervision of the Assistant Vice Provost for Faculty Excellence and Teaching Innovation, the Multimedia Production Specialist provides client consultation, multimedia design project planning, file management, and adapts continually evolving/improving university styles and standards. The Multimedia Production Specialist will provide a wide range of support in video production and post-production, both field and studio. The incumbent will help develop, shoot and edit video projects to create meaningful, creative and effective multimedia content with a high degree of professionalism.

The incumbent collaborates with faculty on all elements of the design process with courtesy and professionalism.

• Plans effective multimedia projects by preparing instructional training, public information and creative/promotional materials
• Works with SJSU Online faculty and staff members to develop, shoot and edit video projects to create instructional content that is engaging and effective
• Assesses client needs and multimedia selection including, but not limited to, concept development to production, from first edit through post-production and delivery as well as preparation of scripts, storyboards, and program designs, including the coordination of resource scheduling. Selects appropriate media approaches to achieve learning outcomes and integrates video, audio, digital and on‑line components

• Creates and produces instructional materials based on appropriate instructional media solutions
• Collaborates in the creation of multimedia materials and evolves with styles and brand standards to produce effective multimedia content

• Assembles production materials into professionally finished products
• Edits video recordings, soundtracks, still images, and multimedia presentations for highest quality possible
• Creates postproduction elements such as animations, graphics, special effects and CSU mandated closed captions
• Collaborates in evaluation of each project in terms of achievement of instructional and/or communication purpose
• Directs production crew and on camera subjects, conducts interviews, and coordinates location logistics

• Ability to communicate with constituents in a professional and respectful manner
• General awareness of emerging technologies, including artificial intelligence (AI), and a willingness to develop skills in their appropriate, responsible, and ethical use in a higher education environment, consistent with institutional policies and practices
• Significant skills in professional multimedia design, integration, staging, and operation, preferably in a higher education setting
• Ability to use media production software commonly used at SJSU, including Adobe Premiere Pro, Media Encoder,…