Bilingual Customer Service Representative; Part-Time

Communicate directly with distribution centers and customers to ensure accuracy in documentation, information, and services.

This position is part-time.

• Must be bilingual (English and Spanish)
• Handle phone and emails from customers pertaining to price quotes for inbound inquiries as well as purchase quotes for vehicles considered for sale to PGW.
• Call center functions to provide quality customer service.
• Ensure the company establishes and maintains constant communication with customers.
• Knowledgeable on all aspects of product inventory which may include, data entry, cancellations, credits, invoicing and/or customer service inquiries.
• Generate sales/buys from online leads.
• May require an understanding of eBay and eCommerce sites.
• Assume other duties as assigned.

• High school degree or equivalent.

• Call Center Customer Service experience
• Bilingual, English & Spanish
• 2+ years of college

• Must have good written and verbal communication skills.
• Must have good customer relations skills.
• Ability to work well with others.
• Must have the ability to work under conditions of frequent interruptions.
• Be attentive to details.

• Work is primarily sedentary: must be able to sit for extended periods of time and use a computer, keyboard, and mouse frequently.
• The employee must occasionally lift and/or move up to 50 lbs.

• 401(k) retirement plan with company match.

Compensation: $20.00/hr

Hours: 9:00 a.m. to 3:00 p.m. (Monday through Friday)