Call Center Outbound Business Account Representative

Employer Industry: Telecommunications

• Excellent benefits package including medical, dental, and vision plans starting on day one
• Salary up to $5,250 for tuition reimbursement in the first year
• 401(k) with 100% company match after one year of service, up to 5% of eligible compensation
• Collaborative work environment with opportunities for advancement
• Paid time off including vacation, holiday, and personal/sick days
• Supportive and inclusive workplace culture that values diversity

• Follow up with current customers to ensure satisfaction and upsell additional services that meet their needs
• Make outbound calls to potential business customers to present telecommunications packages
• Provide high-level customer service by accurately entering customer data into the Sales Force system
• Utilize product knowledge to assist customers with inquiries and demonstrate the value of switching to the employer's services
• Problem-solve and encourage customers to commit to services

• Minimum of three to six months of related experience and/or training
• Previous outbound telemarketing experience in a call center is preferred
• Strong communication skills with an outgoing personality to direct conversations and close sales
• Proactive approach to customer service and problem-solving
• Associate's degree or higher preferred

• Experience in a sales-oriented role
• Familiarity with Sales Force or similar customer relationship management systems
• Demonstrated ability to work in a fast-paced environment
• Knowledge of telecommunications products and services
• Strong interpersonal skills to build customer relationships

#Telecommunications #Sales Opportunities #Customer Service #Career Growth #Inclusive Workplace

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