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Senior Executive Escalations Lead

Job in California, Moniteau County, Missouri, 65018, USA
Listing for: SupportFinity™
Full Time position
Listed on 2026-03-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
  • Business
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: California

A leading workforce management platform is seeking an Operations Liaison to manage executive escalations and enhance customer relationships. The ideal candidate will have 3–5 years in operations or customer success, excellent communication skills, and the ability to navigate high-stress situations with empathy. This role includes analyzing trends and driving solutions in a collaborative environment, with a competitive salary and benefits.

Open to remote candidates within specified time zones.
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Position Requirements
10+ Years work experience
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