Customer Service Rep; Gladiator DRIVE

Customer Service Rep

Domino's Pizza in Fenton, United States, is seeking a friendly and efficient Customer Service Representative to join our team. As the face of our company, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellent service.

• Answer incoming phone calls and take customer orders accurately
• Prepare and make pizzas according to company standards
• Process cash and credit card transactions
• Provide exceptional customer service, addressing inquiries and resolving issues
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks as needed
• Handle and lift items weighing up to 25 lbs.

• Strong communication skills with a friendly and professional demeanor
• Ability to follow directions and adhere to company policies
• Flexibility to work weekends, holidays, and various shifts as required
• Basic computer proficiency for order processing and cash handling
• Excellent multitasking ability in a fast-paced environment
• Attention to detail to ensure order accuracy
• Problem-solving skills to address customer concerns effectively
• Physical ability to stand for extended periods and lift up to 25 lbs.
• High school diploma or equivalent preferred
• Customer service experience is a plus, but not required
• Must be able to pass a criminal background check

All your information will be kept confidential according to EEO guidelines.