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Customer Success & Retention Advocate

Job in Fenton, St. Louis city, Missouri, 63099, USA
Listing for: ABF Security
Full Time position
Listed on 2026-07-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 40000 - 55000 USD Yearly USD 40000.00 55000.00 YEAR
Job Description & How to Apply Below
Location: Fenton

ABF Security in Fenton, Missouri is looking for a dedicated Customer Retention Specialist. This position is key in retaining customers by addressing their concerns and managing cancellation requests while ensuring they receive value from our services.

The ideal candidate will have solid communication skills, a passion for customer service, and the ability to resolve conflicts effectively. The role includes collaboration with internal teams and documenting interactions in our CRM system to improve service quality.

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