Customer Account Specialist

Starting Pay: $50,000- $65,000 annually based on experience

Address: 1005 Commercial Drive, Owensville, MO 65066

Schedule: Monday - Friday

• Quarterly Production Goal Bonus
• Monthly, Quarterly, and Annual Quality Awards
• Earn Vacation from Day 1 up to 80 hours annually in the first year
• Paid Bridge to Skills Training with Incentives to Advance You Career
• Eligible for daily pay
• Work from home up to 2 days each week

This role offers an incredible opportunity for career growth, continuous learning and broad experience. We are looking for new Customer Account Specialists to support our growing business and growing customers.

• Coordinate customer accounts and detailed job plans
• Manage production schedules, order updates, and timelines
• Review purchase orders and support order entry
• Partner with manufacturing teams on materials and scheduling
• Communicate customer expectations and project updates
• Support Sales with pricing, estimates, and RFP requests
• Help drive quality, accuracy, and process improvements

• 2+ years of customer service or account coordination experience
• Prior administrative experience in a fast-paced environment
• Strong communication and follow-up skills
• Ability to manage customer expectations and resolve issues
• Excellent organization and attention to detail
• Computer proficiency, including Microsoft Office and Google Workspace
• Printing, publishing, manufacturing, or fulfillment experience preferred