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Retention & Solutions Specialist – Customer Care & Sales

Job in Nevada, Vernon County, Missouri, 64772, USA
Listing for: Cable-One
Full Time position
Listed on 2026-07-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
  • Sales
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 32000 - 48000 USD Yearly USD 32000.00 48000.00 YEAR
Job Description & How to Apply Below
Location: Nevada

Cable One, in Sparklight branding, seeks a Customer Care and Sales Advisor to help customers with billing questions, service scheduling, and product changes. You will listen empathetically, build trust, and guide decisions while growing to handle more complex issues and retain customers.

This role blends service and sales, focusing on protecting relationships and showcasing the value of staying with Sparklight, a Cable One brand, across inbound channels in a dynamic team environment.

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