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Customer Care Specialist
Job in
Milan, Sullivan County, Missouri, 63556, USA
Listed on 2026-07-13
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
- Deliver a concierge-level guest experience, providing personalized assistance with reservations, travel details, and account management.
- Answer phone calls, emails, and online inquiries promptly with a service-first mindset.
- Manage reservations, build client profiles, and ensure accuracy within the Livery Coach reservation system.
- Offer expert guidance on availability, pricing, and travel logistics while maintaining a polished and professional tone.
- Process deposits, explain company policies, and prepare service contracts.
- Maintain seamless communication with chauffeurs, dispatchers, and clients to uphold our commitment to flawless execution.
- High school diploma or GED required.
- Hospitality, luxury service, or transportation industry experience preferred but not required.
- Exceptional verbal and written communication skills.
- Passionate about delivering luxury service.
- Highly organized with the ability to multi-task in a fast-paced, high-touch environment.
- Tech-savvy with strong typing skills; proficiency in Microsoft Office Suite and familiarity with Google Maps and online search tools.
- Reliable transportation and punctual attendance are essential.
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