Automotive CX Specialist: Service Feedback & Resolution
Job in
Hazelwood, St. Louis city, Missouri, 63042, USA
Listed on 2026-07-26
Listing for:
St. Louis Hyundai
Full Time
position Listed on 2026-07-26
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
The Ed Napleton Automotive Group is seeking a Customer Experience Specialist at Napleton Hyundai of Hazelwood. This role supports the service department by gathering guest feedback from manufacturer surveys and following up to improve survey response rates and overall service experiences.
You will work closely with the Service Manager to address concerns, generate top-tier results, and help drive continuous growth in a fast-paced, family-owned environment.
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