Customer Service Rep; Gannon Square

Customer Service Rep

Join our dynamic team as a Customer Service Representative at our Pevely, United States location! We're looking for an enthusiastic and customer-focused individual to provide exceptional service and support to our valued customers.

Responsibilities include:

• Answering incoming phone calls and taking customer orders accurately and efficiently
• Preparing and making pizzas according to company standards and customer specifications
• Processing cash and credit card transactions with precision
• Delivering a great customer service experience by addressing inquiries, resolving issues, and ensuring customer satisfaction
• Maintaining a clean and organized work environment
• Collaborating with team members to ensure smooth operations during busy periods
• Assisting with various cleaning tasks to uphold store cleanliness and hygiene standards
• Handling multiple tasks simultaneously in a fast-paced environment
• Lifting and moving items weighing up to 25 lbs as needed

Qualifications include:

• Excellent customer service skills with a friendly and positive attitude
• Strong communication abilities, both verbal and listening
• Basic math skills for handling cash transactions
• Ability to follow directions and adhere to company policies and procedures
• Flexibility to work various shifts, including weekends and holidays
• Physical stamina to stand for extended periods and lift up to 25 lbs
• Basic computer skills for order entry and processing
• Ability to multitask and work efficiently in a fast-paced environment
• Team player with a collaborative spirit
• Food handling experience is a plus, but not required
• High school diploma or equivalent preferred
• Must be able to pass a criminal background check

All your information will be kept confidential according to EEO guidelines.