More jobs:
Agent Front Desk
Job in
Fort Leonard Wood, Pulaski County, Missouri, 65473, USA
Listed on 2026-08-05
Listing for:
IHG Hotels
Full Time
position Listed on 2026-08-05
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
IHG Hotels - 4964 Mp Dr - Responsibilities:
Provide warm, professional front desk service to guests and IHG Rewards Club members.;
Manage guest bookings and upsell accommodations during check-in/check-out and over the phone.;
Handle cash and credit transactions and process guest check-ins/outs, including and key distribution.;
Record guest preferences and respond to requests, questions, and concerns, escalating to management when needed.;
Follow safety procedures, report incidents, and maintain a professional brand ambassador presence.
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