Customer Service Rep (01529) - 2554 Gladiator DRIVE

Customer Service Rep

Domino's Pizza in Fenton, United States, is seeking a friendly and efficient Customer Service Representative to join our team. As the face of our company, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellent service.

• Answer incoming phone calls and take customer orders accurately
• Prepare and make pizzas according to company standards
• Process cash and credit card transactions
• Provide exceptional customer service, addressing inquiries and resolving issues
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks as needed
• Handle and lift items weighing up to 25 lbs.

• Strong communication skills with a friendly and professional demeanor
• Ability to follow directions and adhere to company policies
• Flexibility to work weekends, holidays, and various shifts as required
• Basic computer proficiency for order processing and cash handling
• Excellent multitasking ability in a fast-paced environment
• Attention to detail to ensure order accuracy
• Problem-solving skills to address customer concerns effectively
• Physical ability to stand for extended periods and lift up to 25 lbs.
• High school diploma or equivalent preferred
• Customer service experience is a plus, but not required
• Must be able to pass a criminal background check

All your information will be kept confidential according to EEO guidelines.

This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling.

Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.