Guest Relations Team Member (Ages 16+) – Summer Seasonal Job

Location: Eureka

Guest Relations Team Member (Ages 16+) - Summer Seasonal Job Department:
Admissions / Guest Relations

Reports To:

Guest Relations Lead and Admissions & Guest Relations Supervisor Position Type:
Seasonal (weekends through end of October)
About the Job Want a summer job where you get to help people and be part of the fun? As a Guest Relations Team Member at Enchanted Parks, you'll be the friendly face guests turn to for help, answers, and park information. If you're outgoing, helpful, and enjoy working with people, this is a great way to gain customer service experience while enjoying an exciting park environment.

NEW! Team Members who work after 4pm during Fright Fest will earn an additional $2/hr on top of their standard rate of pay!

Why Work at Enchanted Parks?

Free park admission

Team member ride nights and special events

Flexible scheduling that works with school and summer plans

On‑the‑job training provided

Great experience for communication, problem‑solving, and customer service skills

Open to applicants 16 years and olderNEW! Earn an additional $2/hr incentive after 4pm during Fright Fest! What You'll DoGreet guests and help answer questions about the park

Sell tickets, season passes, and other admissions products

Handle transactions accurately and responsibly

Listen to guest concerns or feedback and help find solutions

Respond to guests in person, by phone, or electronically

Maintain a clean, friendly, and welcoming work area

Rent strollers and wheelchairs when needed

Use multiple computer systems to assist guests

Manage Lost and Found items and inventory

Help create a positive guest experience every day Assist with additional duties as assigned by leadership

What We're Looking For Minimum age: 16

Friendly, positive attitude and strong communication skills

Comfortable speaking with guests face‑to‑face and over the phone

Ability to multitask and stay calm in busy situations

Willingness to work evenings, weekends, and holidays

Ability to adapt quickly and problem‑solve

Comfortable using computers and learning new systems

Able to stand for long periods and work outdoors in various weather

For Lost & Found/Rentals: ability to lift up to 40 lbs Strong teamwork skills and professional behavior

Other Duties Additional responsibilities may be assigned as needed to support park operations.

Ready to Apply?

Apply online at  Parks is a Smoke‑Free, Drug‑Free Equal Opportunity Employer.