Guest Relations Team Member (Ages 16+) – Summer Seasonal Job
Guest Relations Team Member (Ages 16+) - Summer Seasonal Job
Department: Admissions / Guest Relations
Reports To: Guest Relations Lead and Admissions & Guest Relations Supervisor
Position Type:Seasonal (weekends through end of October)
Want a summer job where you get to help people and be part of the fun? As a Guest Relations Team Member at Enchanted Parks
, you'll be the friendly face guests turn to for help, answers, and park information. If you're outgoing, helpful, and enjoy working with people, this is a great way to gain customer service experience while enjoying an exciting park environment.
NEW! Team Members who work after 4pm during Fright Fest will earn an additional $2/hr on top of their standard rate of pay!
Why Work at Enchanted Parks?- Free park admission
- Team member ride nights and special events
- Flexible scheduling that works with school and summer plans
- On‑the‑job training provided
- Great experience for communication, problem‑solving, and customer service skills
- Open to applicants 16 years and older
- NEW! Earn an additional $2/hr incentive after 4pm during Fright Fest!
- Greet guests and help answer questions about the park
- Sell tickets, season passes, and other admissions products
- Handle transactions accurately and responsibly
Listen to guest concerns or feedback and help find solutions - Respond to guests in person, by phone, or electronically
- Maintain a clean, friendly, and welcoming work area
- Rent strollers and wheelchairs when needed
- Use multiple computer systems to assist guests
- Manage Lost and Found items and inventory
- Help create a positive guest experience every day
- Assist with additional duties as assigned by leadership
- Minimum age: 16
- Friendly, positive attitude and strong communication skills
- Comfortable speaking with guests face‑to‑face and over the phone
- Ability to multitask and stay calm in busy situations
- Willingness to work evenings, weekends, and holidays
- Ability to adapt quickly and problem‑solve
- Comfortable using computers and learning new systems
- Able to stand for long periods and work outdoors in various weather
- For Lost & Found/Rentals: ability to lift up to 40 lbs
- Strong teamwork skills and professional behavior
Additional responsibilities may be assigned as needed to support park operations.
Enchanted Parks is a Smoke‑Free, Drug‑Free Equal Opportunity Employer.
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