Transit Support Agent — Real-Time Ops & Helpdesk
Job in
Louisiana, Pike County, Missouri, 63353, USA
Listed on 2026-08-14
Listing for:
Via
Full Time
position Listed on 2026-08-14
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Service Rep, Bilingual -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Via is seeking a Customer Support Agent to serve as the human link between our technology and riders, drivers, and the broader operations team. You will help thousands of riders daily, handling phone and email inquiries and scheduling rides to ensure a seamless customer experience.
We seek empathetic, tech-savvy candidates who thrive in a fast-paced environment, communicate clearly, and own the outcome of issues.
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