Retirement Benefit Specialist; Bridgeton, MO

Retirement Benefit Specialist (Bridgeton, MO)

Help members through one of life's biggest milestones—retirement. As a Retirement Benefit Specialist, you'll guide members through retirement and beneficiary application processes, ensure benefits are processed accurately, and provide exceptional customer service in a supportive, team-oriented environment.

What You'll Do

• Review retirement and death benefit applications for completeness.
• Contact applicants to obtain missing information.
• Answer member questions regarding retirement eligibility and payment processes.
• Coordinate with vendors to process benefit payments.
• Maintain accurate records and documentation.
• Provide outstanding customer service while managing multiple priorities.
• Support audits, reports, and ongoing process improvements.

We're Looking for Someone Who

• Is detail-oriented and highly organized.
• Enjoys helping people.
• Can multitask in a fast-paced office.
• Communicates professionally.
• Has strong problem-solving skills.
• Works well independently and on a team.

Qualifications

• High school diploma or equivalent required.
• Administrative, customer service, financial services, or retirement experience preferred.
• Microsoft Office proficiency required.
• No retirement administration experience required—we provide training.
• Regular and predictable attendance is an essential function of this job.

Work Schedule
- Full time. Monday
- Friday, 7:30am - 4:30pm. Required in office (no at-home days).

Competitive Benefits and Compensation Package

• 15 days Paid Time Off (PTO) during first full calendar year
• 12 paid holidays
• Medical, dental, and vision insurance, with option for dependent coverage
• Company-paid basic life, short-term disability, long-term disability, and AD&D insurance
• 401k with employer match
• Flexible spending accounts
• Tuition reimbursement program
• Career development opportunities
• Referral bonus for successful candidates
• Annual opportunities for increases

Pay
- Hourly rate ranges from $18.00 - $20.00. Actual rate dependent on location, skills, education, experience and other business factors.

Our Culture

Bene Sys wants to be a great service provider to the members we serve, and we recognize we can only do that if we are also a great employer with successful employees. In short, our success is driven by our employees' successes. We want to be a place where people want to work, feel proud of what they do and feel fulfilled both professionally and personally.

We want to create a place where employees can find long-term growth and potential. Our culture focuses on three core values:

• Collaboration:
  
  working together across 31 locations to achieve the best for the company and our clients
• Dedication: striving to create an environment where all employees work toward a common goal while committing to providing the best customer service to our members and our colleagues
• Integrity: doing what we say we will do. Upholding strong ethical and moral principles

ADA & EEO Reasonable accommodations will be made so that qualified individuals with disabilities are able to complete the application process and, if hired, fulfill the essential functions of their job.