Account Manager, LOVB

Who We Are:

On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more.

An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company.

TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and P , the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans.

TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.

The Account Manager, League One Volleyball (LOVB), is a virtual position that will serve and oversee the complex management and execution of individual, group and administrative travel for LOVB. This position will provide the highest personal service to the coaches, athletes and staff members of LOVB. The ideal candidate is a creative and analytical thinker with strong travel expereince and demonstrates exceptional organizational abilities, superb interpersonal skills, multitasking skills and excellent time-management.

• Arrange all aspects of individual travel including GDS domestic air, hotel, and car bookings.
• Arrange all aspects of athletic team travel including group contract air, group hotel block, and charter bus bookings.
• Calculate and perform exchanges including group and individual travel.
• Manage group hotel and bus contracts and invoicing to meet monthly deadlines.
• Provide excellent customer service to both external and internal customers via phone and email correspondence.
• Manage client relationships (both internal and external) as it relates to work assigned.
• Provide emergency and after-hours service to travelers, especially during peak client event months.
• Coordinate communication of traveler itineraries and changes with client.
• Know and properly use: airline terminology, codes, fare basis, airline rules and tariffs, resource guides, books, and industry contacts.
• Accurately and timely data management.
• Remain informed of all airline rules and regulations and current affairs.
• Maintain a professional working relationship with the clients while representing the Company.
• This job description is not designed to cover or contain a comprehensive listing of the employee’s activities, duties, or responsibilities for this job. Duties, obligations, and activities may change at any time with or without notice.

To perform this job successfully, the candidate must perform each essential duty above at the highest levels. The requirements listed below represent the knowledge, skill, and/or ability required.

• Proven record of successful relationship building and maintence
• Knowledge of Sabre or similar GDS
• Knowledge and experience of the airline industry
• Individual and group booking experience and knowledge
• Understanding of visa and country legal document requirements
• Knowledge of general office PC-based programs, including Microsoft Office 365
• Strong judgment and decision-making skills
• Exceptional communication skills, both written and verbal
• Ability to produce accurate work under the stress of and meet ticketing…