Client Service Specialist

Exciting Opportunity as a Client Service Specialist – Urgently hiring in St. Louis!

Job Title:

Client Service Specialist Pay: $17 - $17.50 per hour

Hours:

2nd shift (2:00 pm – 12:00 am), Wednesday-Saturday or 3rd shift (12:00 am – 10:00 am), Wednesday-Saturday or Sunday-Wednesday

Start Date:

ASAP

Looking for a role that offers hands‑on experience in a fast‑paced tech environment? Join a growing organization based in Maryland Heights that values a vibrant work culture, career growth, and internal promotion. As a Client Service Specialist, you'll play a vital role in supporting a dynamic team and ensuring smooth client interactions every day. You'll be responsible for managing incoming calls, resolving customer issues efficiently, coordinating maintenance visits with clients, and documenting all follow‑up activities.

You'll monitor critical alarms, dispatch emergency technicians when needed, and support the team with various administrative tasks to maintain excellent service standards.

• Answering inbound calls promptly and professionally, addressing customer inquiries and resolving problems efficiently.
• Coordinating maintenance visits with clients, scheduling appointments, and following up to ensure service completion.
• Monitoring system alarms and dispatching emergency technicians promptly to urgent situations.
• Documenting all interactions and maintaining accurate records of service activities for tracking and reporting purposes.
• Assisting the management team with additional duties as needed to support overall office operations.

• A minimum of 2 years of recent experience working in a professional office or customer service environment.
• Strong verbal and written communication skills to interact confidently with clients and team members.
• Exceptional problem‑solving skills and the ability to manage multiple priorities under pressure.
• Proficiency in Microsoft Office and basic computer skills.
• A positive attitude, professional demeanor, and a customer‑focused mindset.

• Enjoy a collaborative and engaging work environment that promotes growth and internal advancement.
• Competitive hourly pay with opportunities for overtime and benefits.
• Friendly team culture that values your contributions and encourages professional development.
• Supportive management focused on your success and career path.
• Affordable health and prescription coverage with no waiting period, plus additional benefits once hired full‑time.

This is a full‑time, in‑office position based in Maryland Heights, St. Louis, MO. Shifts vary between 2nd and 3rd shifts, with specific schedules provided upon hiring.