Treatment Coordinator

Cali Kids Dental is a fun, energetic, and kid-friendly pediatric dental practice dedicated to providing high-quality dental care in a comfortable and welcoming environment. We focus on creating positive dental experiences for children and fostering lifelong healthy smiles.

We are seeking a skilled Treatment Coordinator to join our team! This role will play a crucial role in delivering high-quality service to our patients.

• Explain treatment options and associated costs to patients clearly and effectively
• Facilitate financial discussions and payment plans with patients.
• Possess in-depth knowledge of treatments, timelines, and financial arrangements
• Greet patients with a warm and friendly demeanor as they arrive at the office.
• Manage patient appointments and maintain the office schedule to ensure efficient operations.
• Answer phone calls and emails promptly and professionally, providing information and scheduling appointments as needed
• Verify insurance coverage and assist patients with billing and payment inquiries
• Maintain accurate and detailed patient records.
• Ensure seamless communication within the team and between patients and orthodontists.
• Support marketing and promotional efforts to attract and retain patients.

• Previous experience as a Treatment Coordinator in an orthodontic or dental office is preferred or sales experience.
• Superior communication and interpersonal skills, with strong abilities in negotiation and influencing
• Excellent computer skills and familiarity with dental management software.
• Highly enthusiastic, supportive team player with a friendly and positive attitude.
• Strong ability to learn new skills and a teachable approach.
• Exceptional multitasking abilities and proficient time management.
• Compassionate, caring, and committed to providing exceptional patient services.