Receptionist - Dental Practice

Job Description

Dental Receptionist

We are seeking a skilled Dental Receptionist to join our team. As a Dental Receptionist, you will be the first point of contact for our patients and play a crucial role in providing exceptional patient service. If you have experience in dental reception, excellent communication skills, and a passion for delivering outstanding patient care, we would love to hear from you.

• Greet and check-in patients upon arrival, ensuring a warm and welcoming environment
• Answer phone calls and schedule appointments using our office's scheduling system Open Dental- experience required
• Verify insurance coverage and assist patients with insurance-related inquiries
• Collect and process patient payments
• Maintain patient records and ensure accuracy of information
• Assist with dental billing and coding as needed (minimal - we have a third party biller)
• Coordinate referrals to specialists as required
• Manage the front desk area, including keeping it clean and organized

• Previous experience as a Dental Receptionist is required (medical office experience also considered)
• Strong knowledge of dental terminology and procedures
• Proficiency in using office software applications (e.g., Microsoft Office Suite) & Open Dental
• Familiarity with phone systems and ability to handle multiple phone lines
• Excellent communication skills, both verbal and written
• Spanish speaking preferred
• Exceptional customer service skills with a focus on patient satisfaction
• Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment

We offer competitive compensation, benefits, and opportunities for professional growth within our organization.

Please note that only qualified candidates will be contacted for an interview. Thank you for considering this opportunity.