Product Designer, Finance

• Set the UX vision and strategy across the Money and Risk teams, connecting multiple pods and ensuring a cohesive platform experience
• Identify and drive high-impact design opportunities across Money and Risk
• Influence product strategy, roadmap priorities, and team OKRs alongside product directors and engineering leaders
• Define AI-first financial UX, including clear uncertainty representation, graceful error handling, preserved user agency, and trust in automated decisions
• Own customer-understanding practices across Money and Risk by setting learning priorities and synthesizing insights
• Raise experience quality through hands-on design, direction-setting, and direct IC work on specific projects
• Develop designers through coaching, critique, and structured mentorship
• Evolve Gusto’s design system and platform standards with scalable patterns and frameworks

• 10+ years of Product Design experience
• Track record leading design direction across multiple teams, pods, or product domains simultaneously
• Experience designing high-trust, high-stakes experiences where errors have real consequences
• Experience shaping product strategy at domain or portfolio level with product and engineering leaders
• High craft bar with hands-on prototyping, iteration, and shipping
• Coaching, critique, and mentorship experience
• Experience advancing experience architectures and service models spanning multiple teams
• Ability to lead through influence, anticipate organizational friction, and coordinate design across teams
• Active use of AI in design practice and ability to critically evaluate and course-correct AI-generated outputs
• Point of view and demonstrated action regarding AI’s impact on product design
• Fintech or financial services background is a plus

Demonstrates extensive experience in Product Design with a focus on AI-first financial UX, leading design direction across multiple teams, and advancing experience architectures. Proven ability to influence product strategy and mentor designers while ensuring high-quality user experiences in high-stakes environments.

• 10+ Years Of Product Design Experience
• Experience Designing High-Trust Experiences
• Coaching And Mentorship Experience
• Active Use Of AI In Design Practice
• Fintech Or Financial Services Background

• High Craft Bar
• Prototyping
• Iteration
• Shipping
• Experience Architecture
• Service Models
• Design Direction
• User Agency Representation
• Error Handling
• Trust In Automated Decisions

• Influence
• Anticipate Organizational Friction
• Coordinate Design Across Teams

• Fintech
• Financial Services
• Product Strategy
• Roadmap Priorities
• Customer Understanding Practices

• Design Systems
• Scalable Patterns
• Frameworks